IT Security and Support Contractor

S R International • Harrisburg, PA

7d • Hybrid

About The Position

The Pennsylvania Public Utility Commission (PUC) is seeking an IT Security & Support Contractor with at least 2 years of experience in information security and helpdesk support. This cross-functional role will support both Security Operations and IT Help Desk teams by assisting with incident management, vulnerability tracking, technical support, network monitoring, and compliance initiatives.

Requirements

• 2+ years of Information Security support experience
• 2+ years of Helpdesk/Desktop Support experience
• Experience with Microsoft Server and Workstation Operating Systems
• Experience with Microsoft 365 / O365 administration and support
• Experience with incident reporting and ticketing systems
• Experience with network and computer security tools
• Experience reviewing and analyzing security logs and reports
• Knowledge of cybersecurity standards, frameworks, and best practices
• Knowledge of business process analysis methodologies
• Experience with Tenable and Splunk
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent communication and collaboration abilities
• Associate Degree or current IT certifications

Responsibilities

• Assisting with incident management
• Vulnerability tracking
• Technical support
• Network monitoring
• Compliance initiatives

Benefits

• Flexible work from home options available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree