IT Security & Resilience Analyst

Optiom • Calgary, AB

3d • CA$88,000 - CA$115,000 • Hybrid

About The Position

Optiom is building the governance layer beneath its technology estate from scratch. This role involves documenting the technology landscape, linking it to vendors, rating criticality, and establishing tested recovery plans. The position is a hands-on, individual-contributor role where the analyst will build artifacts with support from Vendor Management business analysts and own the outcomes.

Requirements

• 3–6 years in IT governance, risk, compliance, service management, or IT security in an operational role.
• Hands-on experience building or substantially rebuilding a CMDB or asset/configuration register.
• Experience authoring business continuity, disaster recovery, or incident response documentation.
• Working knowledge of a recognized framework (NIST CSF, ISO 27001, ISO 22301, COBIT, or ITIL).
• Comfort reading commercial contracts and identifying key terms (notice periods, termination rights, SLAs).
• Documentation discipline and persistence to follow up with owners.
• Post-secondary education in IT, business, or a related field, or equivalent experience.

Nice To Haves

• ITIL Foundation, CompTIA Security+, CRISC, CISA, CISM, or a DRI International certification (ABCP/CBCP).
• Experience in insurance, financial services, or another regulated industry.
• Familiarity with Microsoft 365, Entra ID, and Defender.
• Experience with ServiceNow, Jira, or Confluence.
• Exposure to SaaS, MGA, or carrier platform environments.

Responsibilities

• Build and maintain Optiom's CMDB, including applications, infrastructure, integrations, and data flows.
• Consolidate technology vendor agreements into a single register, identifying gaps, expiries, and duplicate spend.
• Run business impact assessments to rate application criticality and set recovery targets.
• Write and exercise Business Continuity, Disaster Recovery, and Incident Response plans for critical applications.
• Keep security policies and control documentation current.
• Respond to due diligence questionnaires from partners using a governed source.

Benefits

• Employer-supported certification (exam fees and continuing education covered for role-relevant credentials).
• Backed by Aviva Canada — enterprise-level resources in an entrepreneurial setting.
• Direct visibility to Operations leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree