IT Quality & Regulatory Assurance Manager

Abbott • Waukegan, IL

10d • $99,300 - $198,700 • Onsite

About The Position

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Lead, manage, plan, and coordinate operational and administrative activities within the IT Quality and Regulatory Assurance area to achieve compliance with regulations and industry standards, while minimizing impact on Global IT Organizations. This role is not within the software testing organization. Accountable for global compliance to Abbott policies and procedures that have specific applicability in quality, including documentation and adherence to global regulations.

Requirements

• Bachelor’s degree or equivalent experience
• 8+ years combined experience in software development, validation, and/or regulated quality systems (QMS/GxP/CAPA).
• 1-3 years’ experience in a regulated software development / validation environment (QMS)
• 1-3 years’ experience in GxP quality systems for IT, Pharma, or Device.
• Strong experience in leading software validation efforts, providing software quality assurance support, providing quality system support to IT systems.
• Knowledge of regulations and standards that affect the health care industry.

Nice To Haves

• Effective communication skills and collaboration skills.
• Knowledge of Software Lifecycle and software methodologies (SLC processes).
• Knowledge of AI types and AI validation methods.
• Knowledge of SaaS validation and compliance

Responsibilities

• Serve as a subject matter expert for the Abbott Software Life Cycle process.
• Provide quality oversight and guidance throughout system planning, development, validation, implementation, maintenance, and retirement activities.
• Ensure compliance with applicable regulatory requirements and internal quality standards.
• Support development and delivery of SLC training and awareness initiatives.
• Promote a culture of quality, compliance, accountability, and continuous improvement
• Identify opportunities to improve compliance processes, quality system effectiveness, and operational efficiency.
• Quality event identification, assessment, investigation, documentation, and resolution for suspected policy, process, procedure, or system nonconformities.
• Ensure effective root cause analysis, corrective and preventive actions (CAPA), and verification of effectiveness.
• Development, review, approval, and maintenance of policies, processes, procedures, standards, and work instructions in alignment with Abbott Quality System requirements and regulatory expectations.
• Support internal audits, external audits, supplier audits, and regulatory inspections.
• Maintain inspection readiness through effective quality system monitoring, audit response management, and remediation activities.
• Provide independent quality oversight, direction, and consultation to project teams, system owners, and business stakeholders.
• Ensure business objectives, risk management considerations, and quality requirements are appropriately balanced and aligned.
• Utilize risk-based approaches to assess compliance impacts and support informed business decisions.
• Escalate significant compliance risks and recommend appropriate mitigation strategies.
• Build effective partnerships across Quality, Regulatory, IT, and Business functions.
• Manage complex stakeholder relationships and provide leadership through issue resolution and escalation processes.
• Influence decision-making at multiple organizational levels to achieve compliant business outcomes.
• Has direct/indirect reports.
• Responsibility for performance monitoring and resource allocation.
• May have responsibility for setting goals, performance assessments and developing growth plan for direct reports.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree