IT Quality Assurance Sr Manager
About The Position
IT QUALITY ASSURANCE SR MANAGER Transform technology into opportunity as an IT Quality Assurance Sr Manager (SIT) at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career. MEANINGFUL WORK AND PERSONAL IMPACT The work you’ll do will be impactful to the mission of our NYS customer. You will play a crucial role as you join our team in partnership with New York State of Health (NYSoH) to provide comprehensive health coverage to more than 7.0 million New Yorkers through its Health Benefit Exchange (HBE) You will lead a team of 40+ testers supporting a large-scale, multi‑tier application. In parallel, you’ll guide the organization’s shift from predominantly manual testing to a scalable, automation‑first practice. This is a hands‑on leadership role working closely with the client, program leadership, and peer teams to promote quality, service, teamwork, growth, and cost‑effective resource management. You should be a strong collaborator who can work across a matrixed program. What You’ll Own & Deliver Delivery & Team Leadership Ensure delivery of multiple parallel releases on schedule with minimal defects , balancing competing priorities and cross‑team dependencies. Align closely with Project Management, Development, Requirements, and Operations to unblock testing and keep schedules on track. Review estimates and metrics to ensure they are reasonable and accurate; adjust plans based on data. Mentor, motivate, and manage performance for team members; support growth and clear career paths. Identify and remove blockers quickly; escalate issues when needed, and keep stakeholders informed. Partner with client leadership to communicate release plans, status, and readiness. Modernization & Automation at Scale Lead an outcome‑based roadmap to move from manual to automation‑first, phased by risk and value. Provide updates to leadership using metrics on modernization initiatives Drive innovation in testing practices and automation to improve efficiency and effectiveness. Proactively drive the adoption of automated testing to reduce costs and improve efficiency. Provide practical guidance on automation tools and practices; Transition Manual testers to automation . Program & Client Collaboration Share clear, easy-to-understand updates on release status with the program team and client leaders. Act as a liaison between the Testing team, peer organizations, and business stakeholders. Turn testing insights into client outcomes : fewer production issues, faster releases, and a better user experience—and track progress with metrics. Fosters communication among team members, other department groups, and program stakeholders. Proactively develops solutions that deliver value to the client and help reduce costs and improve efficiency. Quality Strategy & Governance Define implementation standards and oversee testing and associated documentation. Continuously improving QA processes , tools, and methodologies to increase efficiency. Ensure adherence to software engineering best practices across the development lifecycle. Set an end-to-end testing strategy and compliance Own the QA tooling roadmap and standards
Requirements
- 8 + years of experience in government or healthcare consulting (or closely related domains).
- 8+ years managing testing teams with 30+ staff for system enhancements supporting large-scale Eligibility / Medicaid systems or equivalent.
- Technical familiarity with large‑scale, multi‑tier, service‑oriented applications.
- Experience managing teams and documenting testing plans, execution, and results.
- Bachelor’s degree in computer science, Computer Engineering, Information Systems, Engineering, Business, or related field.
- ISTQB certifications such as CTFL, CTFL‑AT, or CTAL‑TM (or equivalent).
- Deep knowledge of the SDLC and STLC.
- Experience leading the implementation of automation test frameworks.
Responsibilities
- Ensure delivery of multiple parallel releases on schedule with minimal defects , balancing competing priorities and cross‑team dependencies.
- Align closely with Project Management, Development, Requirements, and Operations to unblock testing and keep schedules on track.
- Review estimates and metrics to ensure they are reasonable and accurate; adjust plans based on data.
- Mentor, motivate, and manage performance for team members; support growth and clear career paths.
- Identify and remove blockers quickly; escalate issues when needed, and keep stakeholders informed.
- Partner with client leadership to communicate release plans, status, and readiness.
- Lead an outcome‑based roadmap to move from manual to automation‑first, phased by risk and value.
- Provide updates to leadership using metrics on modernization initiatives
- Drive innovation in testing practices and automation to improve efficiency and effectiveness.
- Proactively drive the adoption of automated testing to reduce costs and improve efficiency.
- Provide practical guidance on automation tools and practices; Transition Manual testers to automation .
- Share clear, easy-to-understand updates on release status with the program team and client leaders.
- Act as a liaison between the Testing team, peer organizations, and business stakeholders.
- Turn testing insights into client outcomes : fewer production issues, faster releases, and a better user experience—and track progress with metrics.
- Fosters communication among team members, other department groups, and program stakeholders.
- Proactively develops solutions that deliver value to the client and help reduce costs and improve efficiency.
- Define implementation standards and oversee testing and associated documentation.
- Continuously improving QA processes , tools, and methodologies to increase efficiency.
- Ensure adherence to software engineering best practices across the development lifecycle.
- Set an end-to-end testing strategy and compliance
- Own the QA tooling roadmap and standards
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full-flex work week
- Variety of medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
