IT QA Analyst III

UWM•Pontiac, MI

2d•Onsite

About The Position

As an IT Quality Assurance Analyst III at United Wholesale Mortgage, you will join a growing team of Quality Assurance experts skilled in test planning and execution. You will play a critical role in ensuring the quality and stability of the software that powers the most innovative and disruptive company in the fintech space. We operate in a fast-paced, Agile environment where code is deployed frequently – and we are moving rapidly toward true on-demand deployment. If you’re driven, detail-oriented, and passionate about quality assurance testing practices, this role is for you. This IT QA Analyst III will work on one of our Data & AI Product Development teams.

Requirements

5+ years of experience in software quality assurance and testing.
Demonstrated experience analyzing business requirements for completeness, clarity, testability, and risk.
Ability to identify workflow impacts, system dependencies, integration points, and downstream risks early in the Software Development Life Cycle.
Experience developing and executing comprehensive test strategies and test plans in collaboration with business and technical stakeholders.
Strong experience creating, maintaining, and optimizing test cases, including eliminating redundant coverage and improving test effectiveness.
Experience performing exploratory testing and identifying risks, edge cases, and defects beyond documented requirements.
Strong understanding of end-to-end system validation, integration testing, and regression testing.
Experience testing APIs and web services.
Experience designing and managing test data strategies across integrated systems, including permissions, account provisioning, role validation, and environment dependencies.
Demonstrated ability to perform technical, business, process, and data risk assessments and communicate mitigation strategies.
Ability to evaluate usability and customer experience across complex workflows.
Experience leading quality discussions and influencing technical and business decisions related to risk and release readiness.
Excellent verbal and written communication skills with the ability to explain complex technical topics to non-technical audiences.
Experience assessing defect severity, business impact, and release risk while partnering with stakeholders on resolution approaches.
Understanding of object-oriented programming principles and modern software architecture concepts.
Availability for testing support outside standard business hours when required for post deploy verification.
Ability to work 100% on-site in Pontiac, Michigan.

Nice To Haves

Experience in mortgage, financial services, lending, banking, or regulated industries.
Bachelor's degree in Computer Science, Information Systems, Software Engineering, or equivalent combination of education and professional experience.
Familiarity with Agile methodologies.
Experience identifying automation opportunities and partnering with Quality Engineers or Developers to expand automated test coverage.
Familiarity with Playwright, Selenium, LoadRunner, or similar automation and performance testing platforms.
Ability to mentor and coach less experienced Quality Analysts.
Experience supporting automated testing within CI/CD pipelines.
Experience validating data warehouses, reporting platforms, ETL processes, Power BI, SSRS, or other business intelligence solutions.
Experience using Generative AI to support quality planning, test design, documentation, or automation efforts.
Knowledge of cloud-based applications and distributed system architectures.

Responsibilities

Designing, building, and managing test plans and strategies of multiple concurrent projects
Serving as a subject matter expert in UWM's applications, tools, and testing/defect processes
Following industry-standard defect management processes and ensuring proper documentation
Collaborating with development, product, and quality engineering to ensure smooth delivery
Conducting peer reviews of test cases to ensure rigor and consistency
Performing manual testing and contributing to automated test creation
Identifying opportunities to enhance and streamline testing processes

Benefits

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi