IT QA Analyst I

County of Mecklenburg, NC•Charlotte, NC

1d•$65,250 - $81,563•Onsite

About The Position

The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. We are a growing team of talented and passionate IT professionals who are dedicated to delivering creative tools and innovative solutions to engage and serve more than 1 million County residents as well as 6,000 employees. Our mission is to serve the residents of Mecklenburg County by providing business-valued IT solutions and services that are flexible, engaging, and innovative. Whether your passion is architecture, development, quality services, engineering, desktop support, or operations, we have a position for you. If you enjoy working with the public and are looking for a career where your work is important to the community, come be a part of Mecklenburg County and help us provide a community of pride and choice for people to live, learn, work, and recreate.

Requirements

Minimum of one year of experience in software testing and quality assurance.
Associate's degree in Information Technology or Computer Science
Knowledge of the SDLC as it relates to standard software testing processes.
Knowledge of Industry standard QA tool sets and processes as well as Quality Assurance Methodologies.
Knowledge of Statistical reporting and analysis.
Proficient in MS Office (Word, PowerPoint, Excel).
Excellent verbal and written communication skills, including the ability to read and process moderately complex technical information.
Good analytical, organizational, decision making and presentation skills.
Proven data analysis, data verification, and problem-solving abilities.
Ability to communicate ideas in both technical and user-friendly language.
Able to prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Detail oriented with significant emphasis on the quality of their work.
Self-motivated, driven and directed.
Proficient in various computer applications

Nice To Haves

Database testing
Some project management skills and/or exposure to project-based work structures.

Responsibilities

Perform full life cycle testing for the applications, platforms, and related interfaces.
Follow System Development Lifecycle (SDLC), quality and project management best practices, complies with internal processes related to regulatory or compliance requirements, and adheres to Change Control and Problem Management procedures.
Actively participate in requirement development meetings to gather/document software testing objectives from business units. Participates in functional and technical meetings, from the beginning of the project through the entire life cycle.
Assist with analyzing business requirements to determine the range and scope of testing scenarios needed to fully exercise new or changed code.
Identify test objectives from requirement documents / technical design specifications, and maps test sets/test cases to objectives to ensure test coverage.
Participate in the development of test strategies/test plans.
Assist with writing test scenarios, test plans and test cases/test sets in compliance with Quality Services and industry standards.
Assists with identifying and/or creating test data following data compliance standards and requirements.
Execute end-to-end manual and/or automated tests, documents results, and work with developers to remediate issues/retest defects.
Collaborate with other teams to achieve end-to-end process quality.
Use testing tools to record testing results and to store testing evidence.
Own defects from identification, through triage and retest of the corrected code.
Support change management/release management activities with detailed information regarding dependencies or risks identified during testing.
Maintain and update test documentation, user guides and help note to ensure accuracy of applications and related documentation.
Assist in the coordination with end-users to test when additional business/functional subject matter expertise is needed.
Experience with database testing tools, such as SQL Developer, SQL Server Management Studio, and how to use them to perform various tasks, such as data verification, data comparison, data migration, data manipulation and error handling.
Assist with the designing and building of the regression test bed of repeatable test sets/test cases.
Track and report test results for the application's compliance to the functional specifications.
Track, report and review test results and associated metrics with Quality Services leadership team.