IT Public Safety Communications Chief
About The Position
The Innovation and Technology Department (ITD) is recruiting for an IT Public Safety Communications Chief who will serve on the Executive Management Team. The incumbent will lead the division responsible for the County’s public safety communications infrastructure and related technology services, including oversight of the Land Mobile Radio (LMR)/800 MHz radio system and microwave transport program. This position provides strategic and operational leadership for mission-critical communications services, division personnel, service planning, policy development, and partner agency coordination. The incumbent is expected to provide strategic leadership and operational oversight of specialized technical staff and contractors supporting mission-critical communications services. The Innovation and Technology Department is San Bernardino County’s primary technology service provider, entrusted with managing and safeguarding the County’s enterprise mission-critical systems and infrastructure. The Department supports County operations through innovation and enterprise solutions that promote progress through technology and provide transparency, mobility, and reliable support services to County departments and partner agencies. ITD’s infrastructure portfolio spans voice and data technologies, land-based networks, microwave transmissions, and radio communications used by public safety personnel—covering over 20,000 square miles across the largest county in the contiguous United States.
Requirements
- Four (4) years of full-time equivalent experience, within the last six (6) years, planning, organizing, and implementation of information technology programs and projects, which includes supervising staff engaged in systems administration and performing analysis of computer and network operations.
- Qualifying experience must be in at least one (1) of the following technical domains: Land Mobile Radio (LMR) systems, including 800 MHz trunked radio Microwave transport systems or licensed point-to-point/point-to-multipoint communications Wide Area Network (WAN) design, administration, or operations at an enterprise or regional scale Enterprise telecommunications infrastructure, including unified communications or VoIP systems Public safety communications systems, such as Computer Aided Dispatch (CAD), dispatch center operations, or interoperability coordination
- Three (3) years full-time equivalent experience in management or higher over staff engaged in the implementation, support, or administration of technology services. This experience must have included primary responsibility for assigning and reviewing work and preparing performance evaluations. Experience may be concurrent.
- Qualifying experience must include at least two (2) of the following: Strategic technology planning, roadmap development, or enterprise-wide IT program management Divisional or departmental budget development and management Multi-team or multi-discipline technology program management in a complex organizational environment Vendor, contractor, or regulatory agency coordination (e.g., FCC, public utilities, public safety agencies)
- A Bachelor's degree or higher from an accredited college/university in computer science, information technology, data processing or a closely related field.
- Two (2) additional years of qualifying experience may substitute for the required education.
Nice To Haves
- Demonstrated ability to lead a diverse, multi-disciplinary technical division in a mission-critical, 24/7 environment
- Proven track record of implementing and maintaining complex technology solutions across distributed teams and geographies
- Familiarity with public safety interoperability frameworks
- Experience working with FCC licensing, frequency coordination, and spectrum management
- Strong fiscal management skills, including capital project planning and multi-year budget forecasting
- Excellent communication and interpersonal skills, with demonstrated ability to present technical content to executive leadership, governing boards, and the public
- Ability to mentor subordinate managers, supervisors, and technical specialists across diverse disciplines
- Experience managing vendor relationships and technology contracts in a public sector environment
- Openness to organizational change and a track record of championing innovation while maintaining operational stability
Responsibilities
- Overseeing daily operations and reviewing service integrity, security, and efficiency
- Evaluating and recommending system and service enhancements
- Making formal presentations to governing boards, public agencies, and private-sector partners
- Monitoring technology trends and performing feasibility and cost/benefit analyses for new technologies, hardware, and software
- Recommending staff development and training programs
- Coordinating with regulatory agencies (including the FCC), public utilities, public safety agencies, and other stakeholders
- Collaborating with customers and partner agencies to resolve service issues and maintain high service levels
- Developing and managing the Division’s annual budget and conducting periodic budget reviews
Benefits
- To review job-specific benefits, refer to: Summary of Benefits Memoranda of Understanding (MOU)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
