Communications Specialist I (OMH Public Safety Columbia)
About The Position
Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Communications Specialist I, who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. Both positions are located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), Public Safety Division, 7901 Farrow Road, Columbia SC 29203.
Requirements
- A high school diploma.
- Must be able to complete the SLED/CJICS NCIC Certification course within six (6) months of hire.
- Ability to speak clearly and receive/relay information accurately.
- Good telephone manners, reading, writing, and spelling skills.
- Ability to adjust to fluctuating situations, disturbances, while enforcing rules and regulations.
- Ability to work fluctuating hours.
- Have considerable knowledge of state laws, rules, and regulations of the South Carolina Department of Behavioral Health and Developmental Disabilities.
Nice To Haves
- Bilingual abilities in English and Spanish (or another language) are a plus.
Responsibilities
- Enforces all departmental and Federal Communications rules and regulations.
- Handles incoming/outcoming calls update Policy Procedure Manuals, work closely with other agencies.
- Maintains logs, files and records.
- Operates NCIC Terminal and other related equipment and make daily reports.
- Answers telephones and dispatches officers as needed.
- Receives and relays information for other agencies.
- Ensures compliance with all applicable Commission on Accreditation for Law Enforcement Agencies (CALEA) standards.
- Monitors Power DMS (Data Management System) for training, policies and procedures notifications.
- Checks reports for accuracy and completeness, prepares leave without permission reports (EFF).
- Maintains radio logs and records all calls/information on logs.
- Maintains decal file system/enters information into the computer, maintains the daily activity log for officers on duty, vehicles being used, equipment checked out and the Service Breakdown log.
- Participates in all Practice Disaster/Emergencies utilizing the notification procedures, ensures that all equipment operating properly and assists with arrangements for repairs when needed.
- Monitors fire alarms, burglar alarms and dispatches officers/fire trucks as needed.
- Assists OMH Public Safety Services in maintaining contact with local, county and state law enforcement agencies as needed and provides information to officers on duty.
Benefits
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- S.C. Deferred Compensation Program available
- Retirement benefit choices
- State Retirement Plan (SCRS)
- State Optional Retirement Program (State ORP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
