IT Project Manager

Medical Mutual•Cleveland, OH

10d•Hybrid

About The Position

Medical Mutual is hiring for IT Project Manager roles at levels I through IV. The roles lead or assist with enterprise IT projects, programs, and teams in accordance with the company’s project management standards, aiming to deliver project objectives on time and within budget. Projects may use Waterfall, Scrum, Kanban, or another methodology. The work includes planning and implementing project lifecycles, providing project leadership and guidance, collaborating across functions, addressing barriers, and communicating status and issues. The level of independence and scope increase by position level. Level I assists with projects under management support; Level II leads projects with support; Level III manages projects, programs, and teams with minimal support and also shares methodology education and trains business areas; and Level IV manages large, highly complex enterprise projects, programs, and teams with minimal support. This hybrid-remote role is based out of the Brooklyn, Ohio or Dublin, Ohio office, with employees expected to work onsite on designated days each week. Medical Mutual provides equipment needed for the role, including a laptop, monitors, keyboard, mouse, and headset.

Requirements

Bachelor’s degree in Business, Information Systems, or equivalent work experience.
For level II: 3 years of experience managing successful IT projects using a formal methodology life cycle and software development methodology.
For level III: 5 years of experience managing successful IT projects using a formal methodology life cycle and software development methodology.
For level IV: 7 years of experience managing successful IT projects using a formal methodology life cycle and software development methodology.
For level IV: experience dealing with stakeholders at all levels of the organization and vendor management.
Working knowledge of appropriate project methodology and process.
Working knowledge of the applications development life cycle and infrastructure processes.
For levels II and III: strong knowledge of Waterfall project management and/or Agile scrum master methodologies and processes.
For level III: advanced knowledge of the applications development life cycle and infrastructure processes.

Nice To Haves

Appropriate methodology certification, as offered through the Project Management Institute (PMI).
For level IV Waterfall professionals: Project Management Professional (PMP) certification.
For level IV Agile professionals: Agile Certified Practitioner (PMI-ACP) certification.

Responsibilities

Plan, develop, and implement project lifecycles consistent with project objectives and the company’s IT project management standards.
Manage or assist with all stages of assigned IT projects, including planning, implementation, and monitoring, with the level of support appropriate to the position level.
Work with IT line managers and team members to develop methodology plans, activities, tasks, resource plans, milestones, cost analyses, and timelines.
Provide project communications and work with project sponsors or product owners to resolve issues, address changes, and identify risks and mitigations where applicable.
Conduct business analysis by working with business areas to understand needs and with IT to identify alternative technical, architectural, and design solutions.
Identify future business needs, particularly from a strategic perspective.
Collaborate cross-functionally and help identify or remove barriers.
Provide guidance to team members to support process improvement and project leadership quality.
Contribute to ongoing IT project leadership process improvement through peer reviews, recommendations to relevant project management or community-of-practice teams, and adherence to methodology standards.
At level III, share project leadership lessons and best practices with peer IT project managers and train business areas on their roles in IT projects.
Perform other duties as assigned and engage in continuous education; level III also includes continuous education responsibilities.

Benefits

Employee bonus program.
401(k) with company match up to 4% and an additional company contribution.
Health Savings Account with a company matching contribution.
Medical, dental, vision, life, and disability insurance.
Employee Assistance Program with professional counseling, personal and professional coaching, self-help resources, and work/life benefits assistance.
Company holidays and up to 16 PTO days during the first year, with options to carry over unused PTO.
Parental leave after 120 days of service for eligible employees who become parents through maternity, paternity, or adoption.
Career development programs and classes.
Mentoring and coaching.
Tuition reimbursement up to $5,250 per year.
Access to on-site fitness centers at many locations or gym membership reimbursement when no Medical Mutual facility is available.
On-site cafeteria at the Brooklyn headquarters.
Employee discounts at places in and around town.
Opportunity to earn cash rewards for shopping with Medical Mutual customers.
Business casual attire, including jeans.
Equipment needed for the role, including a laptop, monitors, keyboard, mouse, and headset.
Diverse, inclusive, and welcoming culture with Business Resource Groups.