IT Project Manager

Jacques Marie Mage, Inc • Los Angeles, CA

2h • $70,000 - $100,000

About The Position

As Jacques Marie Mage strengthens its product authentication and traceability capabilities, we are seeking a detail-oriented and hands-on IT Project Manager to lead Arianee enhancement projects and the implementation of RFID and product serialization. This role manages assigned work from planning through rollout and operational handoff, including scope, schedules, risks, dependencies, vendor deliverables, testing, and communications. The IT Project Manager works across Information Technology, Supply Chain, Retail, E-commerce, Customer Service, and external partners to translate requirements into executable plans and keep stakeholders informed. The ideal candidate combines disciplined project management, technical fluency, and clear communication.

Requirements

• 3+ years of experience managing technology projects, systems implementations, application enhancements, or related cross-functional initiatives.
• Demonstrated experience managing scope, schedules, milestones, budgets, risks, dependencies, change requests, decisions, and status reporting.
• Experience with Agile, Waterfall, or hybrid project delivery methods and project-management tools such as Jira, Asana, Smartsheet, or Microsoft Project.
• Experience gathering requirements, documenting processes, coordinating user acceptance testing, and managing releases, cutovers, or implementation launches.
• Strong stakeholder and vendor-management skills, with the ability to lead meetings, establish accountability, and coordinate global teams and time zones.
• Working knowledge of system integrations, APIs, data flows, system dependencies, data-quality concepts, and common testing practices.
• Strong written and verbal communication skills, including executive-ready status reporting and professional meeting communication.
• Bachelor's degree in information systems, business, technology, or a related field, or equivalent practical experience.

Responsibilities

• Define project scope, objectives, work plans, schedules, milestones, resource needs, deliverables, and budget tracking, and drive assigned work through completion.
• Manage Arianee enhancements, releases, support initiatives, and related vendor work, translating approved priorities into clear project plans and deliverables.
• Lead the RFID, serialization, and authentication project, coordinating hardware, software, data, integration, and business-process workstreams.
• Facilitate workshops and document business requirements, process flows, acceptance criteria, and the lifecycle of serialized products from creation through sale, return, repair, replacement, and retirement.
• Maintain risks, assumptions, issues, dependencies, decisions, and change requests; resolve routine blockers and escalate material risks or decisions to the Director of Information Technology.
• Lead project meetings, assign and follow up on action items, manage vendor deliverables, and coordinate work across Commercial Systems, Business Systems, Integrations, department stakeholders, and external partners.
• Develop test and launch plans; coordinate user acceptance testing, pilots, training, cutover, communications, adoption, post-launch stabilization, and operational handoff.
• Prepare status reports and project records, maintain process and support documentation, capture lessons learned, and manage other Information Technology projects as assigned.

Benefits

• Medical, dental, and vision plans with up to 100% employer contribution and FSA options.
• 401(k) with 4% company match after 90 days.
• Company-paid life insurance plus optional long-term disability coverage.
• Access to exclusive seasonal product allowances and discounts.
• 24/7 confidential support services.
• Pet, auto, and home insurance, commuter benefits, identity theft protection.
• Major holidays, birthday off, vacation, sick time, and winter break.
• Volunteer opportunities through the JMM Stewardship Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level