IT Project Manager

Commonwealth of Massachusetts • Quincy, MA

18h • Hybrid

About The Position

The Executive Office of Health and Human Services (EOHHS) is seeking an IT Project Manager II to lead medium-sized technology initiatives within the Office of the Secretariat Chief Information Officer (SCIO). This role is responsible for overseeing all phases of the project lifecycle, including planning, execution, monitoring, and delivery, to ensure solutions meet both business and technical requirements. The position utilizes established project management methodologies such as Waterfall, Agile, and Scrum to deliver projects within defined scope, timelines, and governance standards. Success in this role requires strong analytical skills, technical understanding, and the ability to effectively communicate risks, impediments, timelines, and budget impacts to senior IT and business leadership. The IT Project Manager II will provide technical expertise and leadership, identify obstacles, recommend alternative strategies, and ensure effective collaboration with IT teams, business stakeholders, and vendors. The role demands the ability to navigate complex technical scenarios and drive projects to successful completion.

Requirements

• Proficiency in Waterfall, Agile, and Scrum.
• Ability to independently manage medium-sized projects.
• Ability to lead small project teams.
• Ability to develop comprehensive project documentation.
• Ability to identify risks and ensure compliance with enterprise standards.
• Ability to manage complex technical scenarios and recommend solutions.
• Ability to handle confidential information with discretion.
• Ability to work independently on routine tasks with minimal supervision.
• At least two (2) years of full-time or equivalent part-time professional or practical experience in the field of information technology project management, or any equivalent combination of the required experience and the substitutions below.
• An Associate’s degree in a related field may substitute for one (1) year of the required experience.
• A Bachelor’s degree or higher in a related field may substitute for the required experience.

Nice To Haves

• Experience creating and implementing project plans and schedules according to project goals and objectives.
• Demonstrated ability to work in a team environment with team members, peers, management, and business stakeholders.
• Demonstrated ability to prioritize, execute, and manage work in a matrixed, high-pressure environment.
• Working knowledge of project management concepts as defined by PMI.
• Knowledge of Agile/Scrum concepts.
• Knowledge of ITIL concepts.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Access, Visio); Power BI or Adobe tools preferred.
• General understanding of IT processes or technology concepts.
• Strong teamwork skills and ability to recommend process improvements.
• Ability to translate and communicate technical concepts, information, plans, and procedures to both technical personnel and non-IT business users.
• Strong oral and written communication skills with the ability to communicate to all levels of the organization.
• PMI and Scrum Master/Product Owner certification.
• Ability to conduct planning, risk assessments, and mitigation strategies.
• Ability to build strong working relationships across technical and business teams.
• Ability to handle confidential information with discretion.
• Ability to work independently on routine tasks with minimal supervision.

Responsibilities

• Develop project plans, milestones, and detailed activities.
• Define requirements and ensure alignment with business and technical needs.
• Create work breakdown structures, checklists, and supporting plans (risk, change, testing, quality).
• Provide weekly status and risk updates to the Office of the SCIO.
• Monitor progress, dependencies, deliverables, and technical specifications.
• Manage scope and change control processes.
• Ensure solutions comply with Enterprise Technology and Security Standards.
• Serve as primary point of contact for assigned projects.
• Lead weekly vendor status meetings and biweekly cross-functional meetings.
• Collaborate with product owners on backlog items, scrums, and sprint reviews.
• Deliver presentations to customers, agency staff, and leadership.
• Identify impediments and develop mitigation strategies.
• Resolve data quality issues with business stakeholders.
• Report technical issues and contribute to process improvement efforts.
• Partner with the IT Financial Analyst on project budgets and funding requests.
• Support procurement activities for goods and services.
• Lead project status meetings and guide project teams.
• Train or mentor new employees and/or supervise Level I staff.
• Ensure deliverables meet user requirements and follow PMO and PMI best practices.
• Support administrative functions related to project operations.
• Assist with planning off-site Executive Management meetings and events.
• Participate in ad hoc projects, providing coordination and documentation.
• Contribute to cross-functional efforts that improve efficiency and communication.
• Ensure designated work area is free from distractions during work hours and virtual meetings.
• Provide a high-speed, uninterrupted modem for a remote workspace.

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level