IT Project Manager

Toll Brothers, Inc.•Upper Dublin Township, PA

12d•Hybrid

About The Position

Toll Brothers, America's leading builder of luxury homes, is seeking an IT Project Manager to join their team in Fort Washington, Pennsylvania. The role involves planning, executing, and finalizing projects according to strict deadlines and within budget, acquiring resources, and coordinating team members and third-party contractors. The Project Manager will define project objectives, oversee quality control, and support the implementation of change by maintaining and executing project activities. Responsibilities include delivering project deliverables and monitoring and controlling project scope, costs, and schedule.

Requirements

Bachelor of Science Degree or Arts Degree
3+ years’ experience in managing and leading IT projects
3+ years, experience with an SDLC, PMLC and Agile, Waterfall, and Hybrid methodologies
Strong experience as a Project Manager of medium to large complex projects. (new system implementation, upgrades or enhancements) applications (including cloud based, system and infrastructure type projects desired)
Proficient in working with MS Office Suite (Project, Excel, Word, Visio) and collaboration tools such as SharePoint or Project Management systems.
Strong collaboration, influencing, and listening skills
Experience working both independently and, in a team-oriented, collaborative environment is essential.
Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Flexible during times of change and able to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
Strong interpersonal skills. Persuasive, encouraging, and motivating.
Ability to defuse tension, should it arise.
Customer focused and provides excellent customer service.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Strong written and oral communication skills.
Adept at conducting analysis into project-related issues and products.
Must be able to learn, understand, and apply new technologies.
Ability to effectively prioritize and execute tasks in a high-pressure environment and drive solutions.
Reacts to project adjustments and alterations promptly and efficiently.
Flexible during times of change

Nice To Haves

Project Management Certification (PMP in good standing)
Agile practice certification (CSM or comparable in good standing)
Experience using PPM solutions or Azure DevOps/Jira
Building or Construction industry experience

Responsibilities

Responsible for the project management of a project, including deliverables and management of major project milestones.
Management of the tasks, activities, and resources during the lifecycle of the project: Initiating, planning, executing, closing.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Identifies gaps, analyzes project risks, establishes contingency plans, and identifies trigger events and responsibility for initiating and mitigating actions.
Responsible for estimating level of effort and costs of the project and defining a project timeline that includes kick off through closing handoff to requestor; re-forecasting timelines and estimates as needed throughout the project seeking approval for change orders, change in costs and changes in resource needs.
Maintains a strategic view over the project objectives and deliverables.
Identify and manage project dependencies and critical path.
Provides status reporting to senior leadership.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Define project success criteria and disseminate them to involved parties throughout project lifecycle.
Develop full-scale project plans and associated communications documents.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
Set and continually manage project expectations with team members and other stakeholders.
Plan and schedule project timelines and milestones using appropriate tools.
Identify and resolve issues and conflicts for the project.
Resolves issues that impact the project in a timely, effective manner.
Conduct project retrospective and create a recommendations report in order to identify successful and unsuccessful project elements.
Assist in development process improvement and ensure best practices and tools for project execution and management.
Partner with the business to create business cases as needed, that include benefits analysis and a plan to track benefits realization.
Manages vendor relations and procurements related to the project requirements.
Manages relationships with project stakeholders.
Effectively communicates relevant project information to stakeholders and teams.
Build, develop, and grow any business relationships vital to the success of the project.
Ensures Project Manager adherence to Corporate and PMO standards.
Coach, mentor, motivate, and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
Provides guidance for project team members and encourages pro-active development of skills and capabilities. May mentor individuals, possibly within other parts of the organization.
Provides effective feedback, throughout the performance management cycle, to ensure optimum performance.
Participates, as appropriate, in formal processes such as performance feedback and improvement, and disciplinary procedures.
Sources and collects contract performance data and monitors performance against KPIs.
Identifies and reports under-performance and develops opportunities for improvement.
Manages to deliverables that may be outlined in SOWs.
Reviews business cases and determines appropriate procurement routes.
Monitors and reports on supplier performance, information security, customer satisfaction, and market intelligence.
Investigates, resolves, or escalates problems and determines where change is required.