IT Project Manager (Canton, MI)

Dealer Tire

2d • $105,000 - $115,000

About The Position

The IT Project Manager leads the portfolio of IT initiatives supporting U.S. TireWorks, Canada TireWorks, Wheels, and affiliate programs from intake through implementation and post-deployment support. The role is accountable for prioritization, resource coordination, governance, execution, and day-to-day IT operations, ensuring initiatives are delivered on time and aligned with business objectives. It serves as the primary liaison among business stakeholders, IT teams, programmers, vendors, and manufacturers, fostering collaboration, informed decision-making, and continuous improvement across technology solutions and digital platforms.

The position manages concurrent IT and OEM projects, maintains portfolio visibility, and directs project intake, prioritization, assignment, execution, and closure. It develops and maintains project plans and governance documentation, leads meetings and stakeholder communications, manages risks and scope changes, and creates UAT plans. The manager translates business needs into project plans, technical tasks, and Jira tickets; provides specifications to programmers; coordinates OEM initiatives; and oversees IT workflows and the performance, stability, testing, and enhancement of the Mopar TireWorks website. The role also supports new tire manufacturer setup, issue resolution, and continuous improvement using performance metrics, stakeholder feedback, and operational data.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Project Management, or a related field, or an equivalent combination of education and relevant professional experience.
• At least 5 years of project management experience, preferably in Information Technology.
• Experience leading technology implementations, system upgrades, process improvement initiatives, or digital transformation projects.
• Experience coordinating cross-functional teams and managing competing priorities in a fast-paced environment.
• Experience with Jira or comparable project management tools such as Asana or Monday.com.
• Solid understanding of IT systems, infrastructure, front-end user interfaces, back-end databases, and technology project coordination.
• Strong verbal and written communication skills, including translating technical concepts into business-friendly language and presenting ideas clearly.
• Strong attention to detail and systematic thinking.
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, and Word), including advanced Excel functions.
• Executive presence and ability to influence, facilitate decisions, and communicate credibly with senior leaders, technical teams, and external partners.
• Exceptional organizational and time-management skills, including managing a broad portfolio, setting priorities, coordinating cross-functional work, and driving multiple initiatives to completion.
• Strong strategic thinking, sound judgment, and business alignment skills, including connecting technology investments and delivery decisions to organizational goals.
• Ability to travel as needed, up to 10%.
• Must pass a pre-employment drug screening.

Nice To Haves

• Hands-on experience with content management systems such as WordPress or Drupal.
• Prior leadership or supervisory experience.
• Familiarity with SEO principles and website analytics tools such as Google Analytics.
• Project management certification such as PMP or CAPM.

Responsibilities

• Maintain portfolio-level visibility across IT initiatives, including priorities, status, dependencies, risks, resource needs, and outcomes.
• Manage project intake, prioritization, assignment, execution, and closure, proactively addressing milestones, dependencies, risks, obstacles, and escalations.
• Lead concurrent IT and OEM projects from initiation through implementation and post-deployment support.
• Develop and maintain project plans defining scope, requirements, deliverables, timelines, milestones, resources, budgets, risks, communications, and success measures.
• Define project requirements, timelines, and deliverables, and track progress against expectations.
• Facilitate project meetings, status reviews, and stakeholder discussions; communicate decisions, priorities, tradeoffs, and required actions.
• Monitor project scope and manage changes to minimize risk and disruption.
• Develop and execute UAT plans to verify business requirements and production readiness.
• Maintain project plans, status reports, decision logs, risk and issue records, testing documentation, and governance materials.
• Partner with business leaders and cross-functional teams to understand operational needs and technology requirements.
• Translate business objectives and requirements into project plans, technical tasks, and Jira tickets.
• Provide specifications to programmers for new programs and modifications to existing systems.
• Act as the primary liaison among stakeholders, IT teams, vendors, manufacturers, and leadership, providing updates and coordinating priorities, resources, and issue resolution.
• Create a collaborative forum for sharing ideas and identifying improvements to systems, processes, and customer outcomes.
• Coordinate IT components of OEM initiatives and communicate requirements, risks, resource needs, and status to leadership.
• Manage IT demand, resources, delivery, operational workflows, Jira activities, priorities, and service commitments across supported programs.
• Oversee daily performance, functionality, and stability of the Mopar TireWorks website, reviewing it regularly and escalating failures, bugs, or outages.
• Work with internal stakeholders and external developers on website enhancements, features, and optimizations.
• Test and validate website and system updates before deployment.
• Support setup of new tire manufacturers and assist with technical issues, escalating to support teams as needed.
• Use project metrics, stakeholder feedback, and operational data to identify, prioritize, and implement improvements.
• Evaluate project performance metrics and identify opportunities for optimization.

Benefits

• Paid time off.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) match: 50% on the dollar up to 7% of employee contribution.
• The total compensation package may include commission, bonus, or profit sharing.
• Sign-on bonus may be available subject to applicable laws, terms, and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level