IT Project Manager (Canton, MI)

Automated Media Inc. • Cleveland, OH

1d • $105,000 - $115,000 • Onsite

About The Position

The IT Project Manager leads the portfolio of IT initiatives supporting U.S. TireWorks, Canada TireWorks, Wheels, and affiliate programs, from intake through implementation and post-deployment support. The role is accountable for prioritization, resource coordination, governance, execution, and day-to-day IT operations, ensuring initiatives are delivered on time and aligned with business objectives. The manager serves as the primary liaison among business stakeholders, IT teams, programmers, vendors, manufacturers, and leadership, promoting collaboration, informed decisions, and continuous improvement across technology solutions and digital platforms.

The position oversees multiple concurrent IT and OEM projects, maintains project plans and governance records, manages risks and scope changes, and coordinates testing and implementation. It also oversees daily performance and stability of the Mopar TireWorks website, supports website enhancements and new manufacturer setup, and helps resolve technical issues. The role uses performance metrics, operational data, and stakeholder feedback to identify and implement improvements.

The position is based in Canton, Michigan. Travel may be required up to 10%. Applicants must pass a pre-employment drug screening.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Project Management, or a related field, or an equivalent combination of education and relevant professional experience.
• At least 5 years of project management experience, preferably in Information Technology.
• Experience leading technology implementations, system upgrades, process improvement initiatives, or digital transformation projects.
• Experience coordinating cross-functional teams and managing competing priorities in a fast-paced environment.
• Experience with Jira or comparable project management tools such as Asana or Monday.com.
• Solid understanding of IT systems, infrastructure, front-end user interfaces, back-end databases, and technology project coordination.
• Strong verbal and written communication skills, including the ability to explain technical concepts in business-friendly language and present clearly in formal and informal settings.
• Strong attention to detail and systematic thinking.
• Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, and Word; advanced Excel functions are required.
• Demonstrated executive presence and ability to influence, facilitate decisions, and communicate credibly with senior leaders, technical teams, and external partners.
• Exceptional organizational and time-management skills, including the ability to manage a broad portfolio, establish priorities, coordinate cross-functional work, and drive multiple initiatives to completion.
• Strong strategic thinking, sound judgment, and business alignment skills, including the ability to evaluate alternatives and connect technology investments and delivery decisions to organizational goals.
• Pass a pre-employment drug screening.

Nice To Haves

• Hands-on experience with content management systems such as WordPress or Drupal.
• Prior leadership or supervisory experience.
• Familiarity with SEO principles and website analytics tools such as Google Analytics.
• Project management certification such as PMP or CAPM.

Responsibilities

• Maintain portfolio-level visibility of IT initiatives, including priorities, status, dependencies, risks, resource needs, and outcomes.
• Manage project intake, prioritization, assignment, execution, and closure; proactively address milestones, dependencies, risks, obstacles, and escalations.
• Lead multiple concurrent IT and OEM projects from initiation through implementation and post-deployment support.
• Develop and maintain project plans covering scope, requirements, deliverables, timelines, milestones, resources, budgets, risks, communications, and success measures.
• Define IT project requirements, timelines, and deliverables, and track progress against expectations.
• Facilitate project meetings, status reviews, and stakeholder discussions; communicate decisions, priorities, tradeoffs, and required actions.
• Monitor project scope and manage changes to minimize risk and disruption.
• Develop and execute User Acceptance Testing (UAT) plans and verify readiness for production use.
• Maintain project plans, status reports, decision logs, risk and issue records, testing documentation, and governance materials.
• Partner with business leaders and cross-functional teams to understand operational needs and technology requirements.
• Translate business objectives into project plans, technical tasks, and Jira tickets; provide specifications to programmers for new and modified programs.
• Serve as the primary liaison among business stakeholders, IT teams, vendors, manufacturers, and leadership, providing updates and coordinating priorities, resources, and issue resolution.
• Create a collaborative forum for sharing ideas and identifying ways to improve systems, processes, and customer outcomes.
• Coordinate IT components of OEM initiatives and communicate requirements, progress, risks, resource needs, and status to leadership.
• Maintain an integrated view of IT demand, resources, delivery, operational workflows, Jira activities, priorities, and service commitments.
• Oversee daily performance, functionality, and stability of the Mopar TireWorks website; review it regularly and escalate failures, bugs, or outages.
• Partner with internal stakeholders and external developers on website enhancements, features, and optimizations.
• Test and validate website and system updates before deployment.
• Support setup of new tire manufacturers and help resolve technical issues, escalating to support teams as needed.
• Use project metrics, stakeholder feedback, and operational data to identify, prioritize, and implement improvements to efficiency, service delivery, customer experience, scalability, and project outcomes.

Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) match: 50% on the dollar up to 7% of employee contribution
• The total compensation package may include commission, bonus, or profit sharing.
• A sign-on bonus may be available subject to applicable laws and stated terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level