IT Project Manager

Teal•Minneapolis, MN

20h•Onsite

About The Position

In 2023, TechGen and Aligned Technology Solutions, both award-winning Managed IT Service Providers, merged – forming the premier company of Teal. Teal is an advanced IT services that assists small- to medium-sized organizations in strategically leveraging their technology. With roots dating back to 2000, the company differentiates itself from its competition through world-class concierge service, business-focused support, and sophisticated cybersecurity and compliance knowledge. Our employees are empowered to explore their creativity, pursue their passions, and achieve personal growth through their work experience with us. Teal is committed to fostering an environment in the workplace that promotes diversity, equity, and inclusivity - where all employees are valued, respected, and provided with with equal opportunities. We are looking for an individual who: Loves helping people, Is committed to excellence, Is forward thinking.

Requirements

Must be based in or willing to commute daily to our Minneapolis, MN office.
3 to 4 years of experience managing IT or technical infrastructure projects.
Past experience working within an MSP or a fast-paced technology services company is a major plus.
Direct experience with ConnectWise PSA and automated project management tools like Moovila is desirable.
PMP or CAPM certifications are highly preferred to show you know the core disciplines of the trade.
An entrepreneurial spirit. You see a process gap and you fix it; you do not wait for a corporate directive or an enterprise committee to approve your workflow.
A pragmatic approach to project management. You know how to scope a project effectively using lightweight tools rather than heavy, enterprise-grade frameworks.
Exceptional verbal and written communication. You can confidently manage an untechnical SMB business owner’s expectations while keeping technical engineers aligned.

Responsibilities

Establish and maintain realistic project schedules, scope definitions, resource allocation, and budget tracking without over-complicating the process.
Utilize Moovila for advanced project modeling and critical path monitoring, while aligning resource scheduling with ConnectWise PSA.
Act as the primary point of contact for our SMB clients during technical rollouts. Translate technical milestones into clear, business-friendly status updates.
Coordinate daily with our engineering and support teams to schedule project tasks, ensuring technical resources are maximized without burning out the team.
Lead the deployment of standard MSP projects, including cloud migrations, network refreshes, server rollouts, and cybersecurity upgrades.
Thrive in a dynamic, entrepreneurial environment where priorities can shift quickly based on client needs and emergency support escalations.