IT Project Manager

E Logic • Woonsocket, RI

1d • Onsite

About The Position

The IT Project Manager will serve as the single point of accountability for overall service delivery, project coordination, escalation management, cybersecurity oversight, and operational performance for Woonsocket Housing Authority ("WHA") in their IT Department. This role bridges technical execution with strategic management, ensuring infrastructure modernization and day-to-day stability across seven operational locations but the primary location will be at 679 Social Street, Woonsocket, RI 02895.

Requirements

• Bachelor's degree in IT, Business Administration, or a related field (or equivalent experience).
• 5+ years managing IT service delivery or enterprise infrastructure projects.
• Project Management Professional (PMP) or PRINCE2 certification.
• ITIL 4 Foundation certification.

Nice To Haves

• Demonstrated experience supporting Yardi or similar housing management software platforms is preferred.

Responsibilities

• Serve as the single point of contact for overall performance, ensuring compliance with local, state, and federal standards.
• Coordinate response workflows for critical emergency outages (4-hour on-site SLA) and non-critical service requests.
• Oversee hardware, software, telecommunications, and cloud vendor relationships to resolve operational issues promptly.
• Track lifecycle planning, infrastructure deficiency assessments, and disaster recovery readiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level