IT Project Manager

Hyland

1d•Remote

About The Position

As an IT Project Manager at Hyland, you'll be a key enabler of team performance and delivery — guiding agile teams through best practices, removing obstacles, and fostering a culture of continuous improvement and collaboration. You'll facilitate meaningful conversations, drive alignment around shared goals, and help teams operate with clarity, focus, and purpose. This is a role for a servant leader who brings strong facilitation skills, a genuine curiosity for learning, and the ability to influence and motivate without formal authority in a dynamic, fast-paced environment.

Requirements

Experience as an Agile practitioner with a first-level Scrum Master certification (PSM I or CSM) and a strong understanding of agile principles, techniques, and software development methodologies.
Strong critical thinking, problem-solving, conflict management, interpersonal, and negotiation skills with a demonstrated ability to operate at the highest level of integrity, professionalism, and forthrightness.
Strong oral and written communication skills with a professional demeanor and the ability to interact with others with discretion and tact; demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies.
Demonstrated ability to influence, motivate, and mobilize team members and business partners; proven competence in team facilitation with the ability to apply a servant leader mindset — open-minded, empathetic, and effective without formal authority.
Strong collaborative skills applied successfully within a team and across other areas; sharp, fast learner with intrinsic curiosity, strong business and technology acumen, and the ability to teach and apply methodology concepts in a context-sensitive manner.

Nice To Haves

Experience guiding teams through self-organization, backlog management, and value delivery in a cross-functional or matrixed organizational environment.
Demonstrated ability to identify, visualize, and manage dependencies impacting planned work, with experience effectively escalating impediments through both formal and informal channels.
Experience leveraging metrics to promote continuous improvement throughout the software development lifecycle and drive intentional, measurable change across teams.
Experience planning and facilitating continuous learning events, team retrospectives, and improvement workshops with diverse stakeholder groups at varying levels of agile maturity.
Bachelor's degree or equivalent combination of education and experience sufficient to successfully perform the principal duties of the role.

Responsibilities

Guide teams in low-complexity environments to understand and follow basic agile principles, techniques, and software methodologies; teach software methodology concepts and apply practices in a context-sensitive and audience-appropriate manner.
Plan and facilitate meetings for the purpose of decision making, idea generation, planning, continuous improvement, problem solving, and alignment; lead continuous learning events and actively support team development and growth.
Guide teams in self-organization, collaborating around goals and objectives, and optimizing the flow of value; collaborate with and support other team-level leaders on backlog management, team performance, and the delivery of business value.
Ensure the identification and removal of impediments using a network of peer relationships and formal channels; effectively escalate when necessary and proactively reduce team distractions and outside interruptions.
Promote continuous improvement throughout the software development lifecycle, leveraging metrics to identify and drive intentional change; assist with internal and external communication to improve transparency across the organization.
Identify and visualize dependencies impacting planned work; apply a servant leader mindset to influence, motivate, and mobilize team members and business partners toward shared goals and objectives.