IT Project Manager II

the USO•Arlington, VA

2d•Onsite

About The Position

The USO provides a rewarding and fulfilling work environment with a mission that spans the globe. This role is responsible for identifying and collecting the framework and requirements of new and existing USO technology solutions, as well as assisting with program implementation and support. The USO is a Certified Great Place to Work®, with employees reporting a strong sense of community, pride, and meaning in their work. This is an in-person position located in Arlington, VA.

Requirements

Bachelor’s Degree in Information Systems, Business Administration or related field preferred.
5+ years work experience in a technology or organizational management role.
Relevant experience in a cross-platform environment at a not-for-profit, military, multicultural and/or global organization preferred.
PMI Project Management Professional (PMP) and Agile practitioner credentials preferred.
Ability to analyze, interpret and communicate IT services, program metrics, and system life-cycle management.
Ability to write and produce clear and understandable project scope statements, statements of work, requests for information/proposal, and other business documents.
In-depth understanding of organizational processes, information requirements, and enterprise applications needs of a mid-sized, globally dispersed organization.
Strong interpersonal, customer service and problem-solving skills.
Ability to articulate and translate technical concepts to a non-technical audience.
Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.
Ability to handle confidential information with tact and poise.
Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities.
Ability to quickly and easily adapt to changing organizational needs.
Ability to achieve desired results while working collaboratively in a team environment.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
Must be a strong advocate of the USO’s mission.

Nice To Haves

Relevant experience in a cross-platform environment at a not-for-profit, military, multicultural and/or global organization.
PMI Project Management Professional (PMP) and Agile practitioner credentials.

Responsibilities

Plan, execute and manage information systems projects of varying size and complexity.
Coordinate with internal customers to identify requirements, scope, cost, resources, schedule and quality objectives related to current and prospective IT system solutions.
Ensure projects meet customer needs.
Evaluate information gathered from a variety of internal and external sources including but not limited to interviews, documents, requirements workshops, surveys, business process descriptions, task and workflow analyses in order to identify, analyze, and prioritize business requirements.
Develop, organize and maintain project lifecycle-related documentation including scope of work, functional specifications, requirement specifications, project timelines and deliverable acceptance documents related to current and prospective information system/technology projects.
Manage information technology contracting process, including but not limited to providing input and guidance on specification development, vendor analysis, provider selection, review of contract documentation, contract administration and implementation/project management.
Develop and deploy customized courseware and training materials to assist end users with new system adoption.
Coordinate training sessions.
Other duties as assigned.