IT Project Manager / Business Analyst

Jewish Federation of Detroit•Bloomfield Hills, MI

About The Position

The Jewish Federation of Detroit is strengthening delivery discipline across technology and business initiatives, with a growing focus on enterprise system implementation and transformation (e.g., CRM, ERP, data and reporting platforms). The IT Project Manager / Business Analyst plays a critical role in ensuring projects—particularly enterprise system initiatives—are clearly defined, well-governed, and delivered with accountability. This role sits at the intersection of project execution and business analysis. The Project Manager / Business Analyst will lead planning, coordination, and delivery of cross-functional enterprise initiatives, while translating business needs into clear requirements and actionable work plans. This is a hands-on role focused on execution, clarity, and results—bringing structure and discipline to complex implementations that impact the broader organization.

Requirements

Bachelor’s degree in business, Information Systems, Project Management, or a related field
5+ years of experience in project management, business analysis, or related roles
Demonstrated experience supporting or leading enterprise system implementations (e.g., CRM, ERP, data/reporting platforms)
Strong ability to document requirements, workflows, and business processes
Experience working across cross-functional teams and managing multiple stakeholders
Excellent communication, organization, and problem-solving skills
Ability to manage multiple priorities and deliver in a structured, deadline-driven environment

Nice To Haves

Project Management Professional (PMP) certification preferred
Familiarity with formal project management methodologies (Agile, Waterfall, hybrid)
Experience working with executive and senior leadership stakeholders
Experience working with Microsoft Dynamics 365, Power BI, or similar enterprise platforms
Exposure to data and reporting initiatives, including requirements for analytics and dashboards

Responsibilities

Lead planning and execution of enterprise system implementations and enhancements (e.g., CRM, ERP, integrations, reporting platforms) from initiation through delivery
Develop and maintain detailed project plans, timelines, milestones, and interdependencies across business and technical teams
Drive coordination across internal stakeholders, external vendors, and implementation partners
Facilitate project status meetings and provide clear communication on progress, risks, dependencies, and decisions
Ensure scope, schedule, and resource expectations are defined, aligned, and actively managed
Identify, escalate, and help resolve risks and issues with recommended options and trade-offs
Partner with business stakeholders to understand needs, pain points, and objectives—particularly in the context of process transformation enabled by enterprise systems
Document clear business and functional requirements to support system configuration, integration, and reporting
Translate business needs into user stories, workflows, data requirements, and process definitions
Support gap analysis between current state and future state system capabilities
Validate requirements through stakeholder review and formal sign-off
Ensure solutions align with business goals, operational realities, and system capabilities
Establish and follow standard project management practices and documentation
Support intake, prioritization, and sequencing of work
Maintain project artifacts (charters, plans, requirements, status reports)
Promote accountability, ownership, and decision clarity across teams
Serve as a trusted partner to IT, Finance, Marketing, HR, and Operations
Coordinate across vendors, consultants, and internal teams
Ensure communication is timely, accurate, and audience-appropriate