IT Project Manager Assistant

Boston Red Sox•Boston, MA
•Hybrid

About The Position

The Information Technology department is seeking a part-time IT Project Manager Assistant to support the Project Management Organization (PMO) and maintain accurate, consistent data across multiple business systems. The assistant will support project management by gathering requirements, documenting processes, and coordinating stakeholders and developers in an Agile environment to address business problems and inefficiencies through technology. The role also supports IT employee onboarding and offboarding by creating and maintaining user accounts across downstream systems and identifying and resolving discrepancies. The position requires a commitment of 34 hours per week and can be performed in a hybrid setting, working both in-office and remotely. The hourly rate is $28.

Requirements

  • Strong problem-solving skills and attention to detail.
  • Ability to break complex processes into concrete steps.
  • Ability to prioritize work, communicate risks effectively, and meet deadlines.
  • Experience with Agile practices such as Scrum or Kanban.
  • Strong written, oral, and interpersonal communication skills.
  • Ability to work independently and collaboratively with employees at all levels.
  • Exposure to and comfort with third-party software and light application administration.
  • Ability to work in a hybrid setting, collaborating in-office and remotely.
  • Ability to commit to working 34 hours per week.

Nice To Haves

  • Hands-on coding experience using SQL or Python.
  • Experience with tools such as Okta, Microsoft Active Directory, and Entra.

Responsibilities

  • Act as a liaison between business stakeholders and IT.
  • Support the PMO in planning, tracking, and coordinating initiatives across Business Systems.
  • Ensure stakeholders have a clear understanding of project requirements, timelines, and responsibilities.
  • Partner with technical teams to create documentation for new products, including release notes and training materials.
  • Maintain data quality and integrity in key IT systems and services, particularly employee-related onboarding and offboarding content.
  • Create, modify, and deactivate user accounts across downstream systems as part of employee onboarding and offboarding.
  • Assess existing employee onboarding and offboarding processes, identify gaps, and recommend improvements and automation opportunities.
  • Test internal and third-party software to identify defects and support high-quality deployments.
  • Help oversee IT administrative functions and vendor management.
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