IT Program & Portfolio Manager

The Community Preservation Corporation•New York, NY

23h•$120,000 - $140,000•Hybrid

About The Position

The IT Program & Portfolio Manager is a key member of CPC’s Business Technology organization responsible for establishing and managing the processes, governance, and visibility required to successfully deliver CPC’s technology portfolio. Reporting to the CIO, this role will work across Technology Operations, Applications, Data & Analytics, and Strategy & Portfolio Management to coordinate programs and projects, maintain the enterprise technology roadmap, facilitate prioritization, track delivery, manage dependencies and risks, and provide clear reporting to technology and business leadership. The Program & Portfolio Manager will serve as the central coordination point between technology teams, business stakeholders, vendors, and executive leadership, ensuring initiatives are well-defined, appropriately prioritized, effectively governed, and aligned with CPC’s business priorities. The ideal candidate is a highly organized, collaborative, and business-oriented program leader who can bring structure and transparency to a complex portfolio while enabling teams to execute successfully.

Requirements

7+ years of experience in program management, portfolio management, PMO, technology operations, or a related field, with 5+ years leading complex cross-functional initiatives and working with senior stakeholders.
Demonstrated experience managing multiple concurrent technology programs and projects across infrastructure, applications, data, cybersecurity, digital transformation, or related domains.
Strong experience establishing project governance, portfolio management, prioritization, status reporting, risk management, and executive dashboards.
Experience facilitating project and portfolio review meetings with senior technology and business leaders.
Strong understanding of project delivery methodologies, including Agile, Waterfall, and hybrid approaches.
Experience with portfolio/project management platforms such as Smartsheet, Microsoft Project, Jira, or similar tools.
Strong business and financial acumen with experience tracking project budgets, resources, vendors, and investments.
Excellent executive communication, presentation, facilitation, and stakeholder-management skills.
Ability to translate complex technology initiatives into clear business outcomes and executive-level communications.
Bachelor’s degree in business, Information Technology, Project Management, or a related discipline preferred; equivalent relevant professional experience will be considered.
Applicants must be authorized to work in the United States.
Candidates are responsible for ensuring they meet all minimum qualifications for the position at the time of application.

Nice To Haves

PMP, PgMP, Agile/Scrum, Prosci, or similar certifications preferred.

Responsibilities

Establish and maintain CPC’s consolidated Technology Portfolio and Roadmap across Technology Operations, Applications, Data & Analytics, Digital Workplace, Automation & AI, and other strategic initiatives.
Maintain visibility into active, planned, proposed, and completed initiatives.
Establish consistent project intake, evaluation, prioritization, and approval processes.
Partner with the CIO and technology leaders to align investments and resources with CPC business priorities.
Identify portfolio-level dependencies, resource constraints, risks, and competing priorities.
Maintain portfolio information and dashboards within Smartsheet or other designated portfolio management platforms.
Establish practical and consistent program/project management standards, templates, stage gates, status reporting, and governance practices.
Facilitate regular program and review meetings with technology leaders, project owners, business stakeholders, and vendors.
Ensure projects have clearly defined scope, objectives, ownership, milestones, timelines, risks, dependencies, and success measures.
Track project commitments and follow up on actions, decisions, issues, and deliverables.
Escalate material risks, delays, resource constraints, and decisions requiring leadership attention.
Support project teams in removing obstacles and maintaining delivery momentum.
Develop concise portfolio dashboards and executive reporting covering overall portfolio health, milestones, risks, dependencies, budget, and business outcomes.
Prepare materials for CIO leadership reviews, Technology Steering Committee meetings, and other governance forums.
Translate detailed project information into clear business-oriented communications for senior leadership.
Maintain a regular communication cadence so stakeholders understand what is being delivered, what is changing, and where decisions or support are required.
Partner with business and technology leaders to understand emerging needs and translate them into structured technology initiatives.
Coordinate technology demand and project intake across CPC business functions.
Facilitate early discussions around business objectives, expected outcomes, requirements, timing, and resource needs.
Ensure technology initiatives have appropriate business ownership and sponsorship.
Promote transparency around prioritization decisions and portfolio capacity.
Directly manage selected strategic or cross-functional technology programs and projects as needed.
Coordinate activities across internal teams, external vendors, consultants, and business stakeholders.
Establish project plans, milestones, deliverables, RAID logs, decision logs, and communication plans.
Monitor scope, schedule, budget, quality, and delivery performance.
Support change management, communications, training, and adoption activities associated with major technology initiatives.
Partner with the CIO and technology leaders to track project budgets, forecasts, vendor commitments, and planned technology investments.
Coordinate vendor project activities and ensure external partners maintain appropriate plans, milestones, status reporting, and accountability.
Support annual technology planning and budgeting by providing portfolio-level visibility into planned investments and resource requirements.
Continuously improve CPC’s technology planning, project delivery, and portfolio governance practices.
Identify opportunities to simplify processes, improve collaboration, and increase delivery predictability.
Establish lessons-learned practices and incorporate improvements into future programs.
Promote a culture of accountability, transparency, collaboration, and measurable outcomes.

Benefits

Competitive compensation
401(k) retirement plans with employer match
Medical, dental, and vision benefits for employees and their dependents
Commuter benefits
PTO for vacation, personal days, sick leave, holidays, jury duty, bereavement, parental leave, and disability
Tuition assistance program
Two “work from anywhere” weeks per year
Summer Fridays
Collaborative working spaces
Service days to support our communities
Employee development and engagement events