IT Program Manager (Policy And Planning)

Defense Health Agency•Charleston, SC
•Onsite

About The Position

Serve as an Information Technology Program Manager for the Defense Health Agency (DHA), located in Falls Church, Virginia; San Antonio, Texas; or Charleston, South Carolina. Lead strategic planning, policy development, and full-lifecycle execution of healthcare technology systems, advising senior leaders on program risks and establishing collaborative agreements with external partners to support military readiness. The position plans and coordinates the fielding of major DHA IT programs and executes their full lifecycle requirements to help DHA maximize return on investment. Develop and maintain policies, strategic direction, guidance, procedures, handbooks, standard operating procedures, and templates aligned with federal laws and regulations and DoD and DHA policies. Formulate long-range strategic plans and roadmaps for integrating technology solutions across the enterprise. Advise division and directorate leaders and external stakeholders on IT program decisions, risks, and issues. Brief, influence, and educate executive-level DHA and CIO/J-6 personnel about program health, resource constraints, and technical dependency risks. Identify collaboration opportunities and lead the establishment of memoranda of agreement or understanding, statements of work, and service level agreements with DoD agencies, federal departments, and commercial entities. The position is designated Mission Essential and requires reporting to work during contingency operations, natural disasters, extreme weather, and other emergencies. Temporary duty or business travel to various locations is required. The incumbent must be able to obtain and maintain eligibility for a Secret security clearance or access, and must submit a financial disclosure report upon entry and annually thereafter. A one-year probationary period applies.

Requirements

  • One year of specialized experience managing information technology programs through the full project lifecycle, developing strategic plans for technology program implementation, advising senior leaders on program risks, and establishing agreements with external partners to support technology initiatives.
  • IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving competencies.
  • Qualifying experience may be paid or unpaid; education cannot substitute for the required experience.
  • Applicants who held a General Schedule position within the last 52 weeks must have 52 weeks of federal service at the next lower grade or equivalent (GS-12).
  • Must be able to obtain and maintain eligibility for a Secret security clearance or access for the duration of employment; a background investigation and credit check are required.
  • Must submit a Public Financial Disclosure Report (OGE 278) or Confidential Financial Disclosure Report (OGE 450) upon entry and annually thereafter.
  • Must report to work during contingency operations, natural disasters, extreme weather, and other emergency situations.
  • Temporary duty or business travel to various locations is required.
  • Must provide proof of U.S. citizenship.
  • Applicants must meet at least one of the listed employment authority categories to be eligible to apply.

Responsibilities

  • Plan for and coordinate the fielding of major Information Technology programs within the Defense Health Agency.
  • Execute full-lifecycle requirements for IT programs to help DHA maximize its return on investment.
  • Develop and maintain policies, strategic direction, guidance, procedures, handbooks, standard operating procedures, and templates aligned with applicable federal, DoD, and DHA requirements.
  • Formulate long-range strategic plans and roadmaps for integrating technology solutions across the enterprise.
  • Advise division and directorate leaders and external stakeholders on IT program decisions, risks, and issues.
  • Brief, influence, and educate executive-level DHA and CIO/J-6 personnel on program health, resource constraints, and technical dependency risks.
  • Identify collaboration opportunities and establish agreements, statements of work, and service level agreements with other DoD agencies, federal departments, and commercial entities.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefits eligibility depends on position type.
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