IT Program Manager

Recor Medical•Washington, DC

3d•$147,000 - $165,000

About The Position

At Recor Medical, we are pioneering Ultrasound Renal Denervation (uRDN) therapy to treat hypertension, the leading cardiovascular risk factor in the world. With our Paradise™ uRDN System, we’re on a mission to provide the millions of people who suffer from hypertension with a non-drug and minimally invasive option to lower their blood pressure. Join us on our journey and make a meaningful impact on the lives of people around the globe. Position Summary: The IT Program Manager owns how IT connects with the rest of Recor Medical. The role holds strategic ownership of the company intranet and IT communication tools including the IT Department Newsletter. This role establishes measurable outcomes for IT communications and training, including reach, engagement, comprehension, completion, and adoption. This position provides project management leadership for cross-functional system implementations, internally organizing each project from initiation through go-live. The role is also accountable for ensuring user-facing and post-implementation training is created by the appropriate subject matter experts, embedded into every implementation as a required workstream.

Requirements

5+ years of professional experience combining internal communications, SharePoint or intranet administration, training program management, or IT project management.
Demonstrated ownership of an enterprise intranet or internal communications platform; SharePoint Online strongly preferred.
Proven ability to manage cross-functional projects from initiation through go-live, with measurable adoption outcomes.
Strong written and verbal communication — able to translate technical concepts into clear, audience-appropriate language for non-technical end users and executive stakeholders.
Demonstrated ability to hold subject matter experts accountable to deadlines and quality standards without authoring the content directly.
Working knowledge of the Microsoft 365 ecosystem, including SharePoint, Teams, Power Automate, and OneDrive.
High degree of organization, self-direction, and discretion handling sensitive and confidential company information.
Bachelor’s degree in Communications, Information Systems, Business, or a related field, or equivalent professional experience.

Nice To Haves

Experience in medical device, pharmaceutical, biotech, or other FDA-regulated industries preferred.

Responsibilities

Holds strategic ownership of the company intranet — information architecture, governance, content strategy, and editorial standards across IT-published surfaces.
Owns the IT Department Newsletter end-to-end, including editorial calendar, contributor management, voice, and cadence.
Serves as the accountable owner for the wording, timing, and channel of IT-driven change and policy communications.
Establishes and tracks measurable outcomes for IT communications (reach, engagement, comprehension) and ties results to adoption outcomes and business impact.
Partners with Corporate Communications, HR, and Legal where IT messaging intersects with company-wide communications, policy, or compliance requirements.
Provides project management leadership for IT-led system implementations that span multiple business functions (HR, Clinical, Quality, Operations, Finance, etc.).
Runs each project across the full lifecycle: initiation (stakeholder map, success criteria, sponsor sign-off), planning (scope, milestones, RACI, communications and training plan), execution (cross-team cadence), and landing (go-live, post-implementation training, adoption tracking).
Embeds communications and training plans into every implementation as a non-negotiable workstream.
Maintains transparent project status, risk, and decision logs accessible to sponsors and stakeholders.
Conducts post-implementation reviews and applies lessons learned to subsequent projects.
Accountable for ensuring user-facing training is created by the appropriate subject matter expert — governing the process, not authoring the content.
Accountable for ensuring post-implementation training is created by subject matter experts following every system go-live, prior to project closeout.
Tracks training completion and effectiveness; feeds insights back into the next implementation cycle.