IT Program Manager

SAIC•Hampton, VA

10d•Onsite

About The Position

SAIC is seeking a qualified IT Program Manager to lead a large, complex IT program delivering integrated solutions across multiple global sites for a U.S. Air Force customer. This role oversees approximately 70 engineering and operations staff, including systems and network administrators, Tier 2 Help Desk, C2 (Command & Control) support, core applications teams, and operations evaluation/software functional validation teams. The Program Manager is responsible for end‑to‑end program execution, including planning, technical integration, risk management, financial management, customer engagement, and delivery of integrated COTS/GOTS solutions into government on‑premise and cloud environments across 26 global instances.

Requirements

Bachelor’s degree in Program Management, Information Technology, Computer Science, Engineering, Systems Management, or related discipline.
PMP (Project Management Professional); Security+ (or equivalent DoD 8570/8140 baseline certification); CSM (Certified ScrumMaster) or equivalent Agile certification; Other industry certifications in IT, Cloud, etc.
10–15 years of progressively responsible IT program or project management experience.
Demonstrated experience managing large, complex IT programs involving software engineering, platform integration, and cybersecurity.
Proven experience leading multi‑disciplinary technical teams (50+ personnel) in a DoD, Federal, or similarly complex environment.
Experience overseeing operations teams including systems and network administration, Tier 2 Help Desk, and application support.
Hands-on experience delivering integrated COTS/GOTS solutions into secure on‑premise and cloud environments.
Demonstrated success managing demanding technical integration and deployment schedules across multiple sites or global instances.
Experience working directly with Government program offices or similar oversight organizations.
Practical experience leading programs using Agile methodologies (Scrum, Kanban, or scaled Agile frameworks) in a multi-team environment.

Nice To Haves

Master’s degree in Information Systems, Engineering, Business, Management, or related field.
Experience supporting U.S. Air Force programs, with a strong preference for Air Operations Centers (AOCs) or similar C2 environments.
Understanding of Air Force systems sustainment processes, including lifecycle management, configuration management, and sustainment planning.
Familiarity with DoD cyber and accreditation processes (e.g., RMF, ATO/ATO with conditions) and secure system deployment.
Experience managing or integrating C2 systems and core mission applications in operational environments.
Knowledge of ITIL/IT service management practices supporting Tier 2/3 operations and global enterprise environments.
Strong leadership, team-building, and mentoring skills with the ability to inspire and guide a diverse technical workforce.
Excellent communication skills, capable of presenting complex technical and programmatic information to senior leadership and non-technical stakeholders.
Proven ability to operate effectively in high-tempo, mission-critical environments with competing priorities and evolving requirements.
Strong negotiation, conflict resolution, and stakeholder management skills.

Responsibilities

Provide overall leadership, direction, and accountability for a large IT program including software engineering, platform integration, cybersecurity, and operations.
Lead and mentor a team of ~70 personnel, including systems administrators, network administrators, Tier 2 Help Desk, C2, core applications, and test/validation teams.
Establish and maintain program vision, objectives, and performance metrics aligned with customer requirements and contract commitments.
Develop and manage program plans, schedules, staffing plans, and resource allocations to meet demanding integration and deployment timelines.
Ensure effective coordination and collaboration across multiple functional teams, subcontractors, and stakeholders.
Oversee integration, testing, and deployment of COTS/GOTS applications and systems into U.S. Government on‑premise and cloud environments.
Manage technical baselines and configuration control for systems deployed across 26 global instances.
Ensure solutions meet performance, security, interoperability, and sustainment requirements within Air Force operational environments, particularly Air Operations Centers (AOCs).
Champion best practices in systems engineering, cybersecurity, IT service management, and continuous integration/continuous delivery (CI/CD) where applicable.
Implement and refine Agile methodologies at the program level (e.g., Scrum, Kanban, SAFe-like constructs) to support iterative development and integration.
Coordinate Agile ceremonies across multiple teams (PI planning, sprint planning, reviews, retrospectives) to ensure alignment with program-level objectives and milestones.
Monitor Agile metrics (velocity, throughput, defect trends) and adjust plans and priorities based on data-driven insights.
Serve as the primary interface with Air Force program overseers and other Government stakeholders.
Represent the program in technical and programmatic reviews, readiness assessments, working groups, and governance forums.
Communicate program status, risks, issues, and mitigation strategies clearly and effectively to senior Government and corporate leadership.
Build and maintain strong relationships with customer counterparts, ensuring high levels of satisfaction and trust.
Identify, assess, and manage program risks, issues, and dependencies; develop and execute mitigation plans.
Oversee program budget, forecasts, and financial performance, ensuring delivery within cost and schedule constraints.
Ensure compliance with contract requirements, SLAs, and performance standards; support contract modifications and proposals as needed.
Maintain adherence to quality standards, cybersecurity policies, and relevant DoD and Air Force regulations.