IT Program Management Officer

City of El Paso•Various Locations within the City of El Paso, TX

2d•Onsite

About The Position

Under administrative direction, manage the IT Project Management Office (PMO) and oversee the execution of the IT portfolio project management and governance framework. This role involves critical project management on IT program initiatives, facilitating intakes for new project requests, and working with project sponsors, business stakeholders, and IT managers to ensure business cases and project charters are appropriately documented and meet project standards. The officer will execute IT projects through the project management framework to deliver business value, use industry best practices for continuous process improvement within the IT PMO, and analyze project proposals to determine time frame, funding limitations, and appropriate processes. They will manage project risks and issues, implement risk mitigation plans, and lead project management teams. This includes accountability for IT portfolio processes such as IT planning, project methodology framework, and resource capacity management, ensuring project management standards and best practices are executed across the IT project portfolio. The role also involves providing leadership and motivation to project team members, conferring with project staff, ensuring project goals are met on schedule and within budget, evaluating projects for intended goals, quality standards, and stakeholder expectations, and identifying ways to improve project outcomes. Additionally, the position involves supervising assigned staff, including scheduling, assigning, instructing, guiding, checking work, appraising performance, conferring on system problems, providing training and development, enforcing personnel rules, counseling, motivating, and recommending personnel actions.

Requirements

Bachelor’s Degree or higher in Computer Science, Management Information Systems, Business Administration or related field
Six (6) years performing progressively responsible project management of large-scale systems within an Information Technology (IT) environment
Two (2) years in a multiple-project supervisory capacity
Texas Class "C" Driver's License or equivalent issued by another state.
Project Management Professional (PMP) certification from the Project Management Institute within 6 months of appointment.
Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months of hire and maintain CJIS eligibility.
Applicants must not have a record of felony convictions, felony deferred adjudication, Class A & B misdemeanor deferred adjudication, Class B misdemeanor convictions, an open arrest for any criminal offense (Felony or Misdemeanor), and family violence convictions.

Nice To Haves

Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department.

Responsibilities

Manage the IT Project Management Office (PMO) and oversee the execution of the IT portfolio project management and governance framework.
Facilitate intakes for new project requests, work with project sponsors, business stakeholders, and IT managers to ensure that business cases and project charters are appropriately documented and meet project standards.
Execute IT projects through the project management framework to deliver business value.
Use industry best practices to define and contribute to continuous process improvement within the IT PMO.
Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
Manage project risks and issues to implement risk mitigation plans.
Lead the project management teams.
Ensure project management standards and best practices are being executed across the IT project portfolio.
Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline work plan.
Ensure that project goals are accomplished and in line with organization objectives.
Direct and coordinate activities of project personnel to ensure project delivers on schedule and within budget.
Evaluate projects to make certain project results meet the intended goal, satisfy quality standards, and meet stakeholder expectations.
Identify ways to improve project outcomes.
Supervise assigned staff, including scheduling, assigning, instructing, guiding and checking work.
Appraise employee performance and review evaluations by subordinates.
Confer with department staff on system problems and corrective action and include other department personnel as needed.
Provide for training, and development; enforce personnel rules and regulations and work behavior standards firmly and impartially.
Counsel, motivate and maintain harmony.
Recommend hiring, termination, transfers, discipline, and other employee status changes.