IT Product Owner Lead

Owens Corning•Toledo, OH

1d•Onsite

About The Position

The Product Owner Lead is a critical role focused on growing Owens Corning’s global digital customer portfolio and serving as the voice of our customers for Roofing, Insulation, and Doors. This role ensures the voice of the customer is at the forefront to help our customers scale their business and win in their market. This role participates in customer engagement strategy, customer journey mapping, customer training, analytics, capacity planning, and project delivery. They ensure all activities meet legal, compliance, and governance standards such as privacy, accessibility, and copyright. Contributing to the portfolio backlog, budgeting, and stakeholder communications are key priorities. The incumbent is responsible for influencing enterprise-wide adoption of best practices, analytics integration, and cross-business collaboration. Additionally, this role champions portfolio and project management, and provides onboarding and training to advance software development and product-centric thinking. The Product Owner Lead will work closely with business stakeholders, Global Information Systems (GIS) team members, and third-party vendors to prioritize, design, test, and deploy solutions. The incumbent will need to intimately understand the business strategy, processes, and technologies to be effective and provide change leadership to multiple business stakeholder groups.

Requirements

Bachelor’s degree in Business, Communication, Management Information Systems, or related field or equivalent experience.
3+ year(s) working on information technology projects, with the ability to successfully lead projects and leaders across regions and third parties
5+ Experience working directly with business teams (marketing, sales, communications, other business functions) that require understanding and translating business needs into technical implementation
Demonstrated problem solving skills and the ability to make data-driven decisions.
Experience with stakeholder management and effective communication across all levels of the organization
Experience with data analytics tools and techniques to inform product decisions
Possesses a combination of application development, IT strategy and relationship management experience that demonstrates an ability to both conceive and deliver solutions
Working knowledge of user experience (UX) design principles and best practices
Embodies a growth mindset by embracing curiosity and pursuing feedback to grow knowledge and skills.
Models Resilience: Pushes through barriers with optimism and endurance
Excellent interpersonal and communication skills, both oral and written
Demonstrated ability to communicate and translate business requirements and technical solutions cross-functionally
The ability to build trust, connections, and influence stakeholders
The ability to communicate and collaborate effectively with business partners and IT teams
Able to convey relevant information clearly with confidence and seeks to understand others through active listening.
Highly organized, flexible and able to structure and estimate work
Ability to translate between technical and business language.
Strong attention to detail
Strong analytical skills and data-driven thinking
Curiosity to understand how and why things operate; finds root causes through analysis and questioning
Demonstrated experience solving problems efficiently and creatively
Ability to work on multiple projects simultaneously with high degree of accuracy
Ability to adapt and show flexibility as priorities change
Highly motivated, results oriented with a high energy level and passion for technology
Ability to take action with an appropriate sense of urgency.
Voluntarily initiates and takes lead roles in challenging work without explicit direction
Ability to brainstorm solutions to complex business challenges
Project planning and management skills including the ability to identify and assess risk to determine possible courses of action and negotiate priority with multiple competing stakeholders
Ability to lead and partner effectively with team members, business partners, and 3rd party partners
Strong vendor management skills

Nice To Haves

Ability to travel domestically or internationally as required, up to 10%

Responsibilities

Build relationships within the organization, cross-functionally, and with key stakeholders; ensure effective contact to remain aligned with functional objectives
Understand the strategic direction of the company’s businesses and execute functional strategies to support and enhance business results; be knowledgeable of the project work that supports this direction and implications to the business.
Leverage the values and practices that align customer needs to create enterprise customer solutions
Generates Diverse Ideas to Solve Customer Problems; Actively seeks and appreciates diverse perspectives.
Bring together multiple information sources and critical thinking to solve complex problems
Ensure successful implementation of project, process and/or product through the collection, analysis and clear documentation of business requirements.
Utilize a variety of tools and testing methods to ensure the quality of solutions.
Collaborate with other functions to enable digital transformation for pull-through program products and services
Accurately analyze situations and reach decisions based on informed judgement.
Liaising with business leaders and stakeholders to allocate resources efficiently and ensure alignment with the overall business strategy.
Prioritize work assignments in alignment with team portfolio.
Ability to monitor the vital signs of project to manage progress and delivery schedule
Ability to identify, own, and prioritize tasks to meet project milestones.
Improve efficiency and cost-effectiveness with participating stakeholders.
Integrate analytics to optimize cross-business collaboration and competitive positioning.
Identify areas of waste and ideate and execute on aligned action plans to create productivity.
Participate in special programs or projects that support the long-term strategic goals of the organization.
Participate in opportunities to improve the effectiveness, value, and perception of the organization.
Work horizontally to deliver enterprise strategy by partnering across businesses, functions and geographies.
Be engaged in personal development and stay updated on the latest information security trends and best practices.
Foster a high-performing, well-connected global team culture that emphasizes collaboration, accountability, curiosity, and innovation
Promote diversity of thought and experience within the team to drive innovation and adaptability.