IT Product Manager

S R INTERNATIONAL INC•Harrisburg, PA

4d•Hybrid

About The Position

The Pennsylvania Public Utility Commission (PA PUC) is seeking an experienced IT Product Manager to lead the modernization of its Customer Assistance Information (CAI) application. This role will drive a large-scale public sector modernization initiative by defining the product vision, managing the product roadmap, gathering user stories, prioritizing the backlog, and collaborating with business stakeholders, architects, developers, and vendors to deliver a modern enterprise solution.

Requirements

5+ years of experience as a Product Manager leading $10M+ large-scale public sector modernization projects
Experience modernizing legacy enterprise applications and digital transformation initiatives
Strong experience gathering and managing user stories, product backlogs, and acceptance criteria
Experience with Agile/Scrum methodologies and tools (Azure DevOps, Jira, or similar)
Experience overseeing and testing large data conversion projects
Strong stakeholder management and communication skills
Excellent organizational, planning, and prioritization skills

Nice To Haves

Utility industry/domain experience
Enterprise application modernization (legacy to modern architectures)
Microsoft technology stack and Microsoft Azure
Process improvement and business process reengineering
Knowledge of WCAG 2.1 accessibility standards
Experience working with the Commonwealth of Pennsylvania or other public-sector agencies
Bachelor's degree in Business, Information Systems, Computer Science, or related field
YAFOS Certification

Responsibilities

Define the product vision
Manage the product roadmap
Gather user stories
Prioritize the backlog
Collaborate with business stakeholders, architects, developers, and vendors to deliver a modern enterprise solution
Oversee and test large data conversion projects