IT Product Manager

S R InternationalHarrisburg, PA
Hybrid

About The Position

The Pennsylvania Public Utility Commission (PA PUC) is seeking an experienced IT Product Manager to lead the modernization of its Customer Assistance Information (CAI) application. This role will drive a large-scale public sector modernization initiative by defining the product vision, managing the product roadmap, gathering user stories, prioritizing the backlog, and collaborating with business stakeholders, architects, developers, and vendors to deliver a modern enterprise solution.

Requirements

  • 5+ years of experience as a Product Manager leading $10M+ large-scale public sector modernization projects
  • Experience modernizing legacy enterprise applications and digital transformation initiatives
  • Strong experience gathering and managing user stories, product backlogs, and acceptance criteria
  • Experience with Agile/Scrum methodologies and tools (Azure DevOps, Jira, or similar)
  • Strong stakeholder management and communication skills
  • Excellent organizational, planning, and prioritization skills

Nice To Haves

  • Utility industry/domain experience
  • Enterprise application modernization (legacy to modern architectures)
  • Microsoft technology stack and Microsoft Azure
  • Process improvement and business process reengineering
  • Knowledge of WCAG 2.1 accessibility standards
  • Experience working with the Commonwealth of Pennsylvania or other public-sector agencies
  • YAFOS Certification

Responsibilities

  • Defining the product vision
  • Managing the product roadmap
  • Gathering user stories
  • Prioritizing the backlog
  • Collaborating with business stakeholders, architects, developers, and vendors to deliver a modern enterprise solution
  • Overseeing and testing large data conversion projects

Benefits

  • Flexible work from home options available
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