IT Product Manager IV- Salesforce

Russell Tobin•Mountain View, CA

1d•Hybrid

About The Position

The IT Product Manager IV – Salesforce will lead complex, cross-functional technology initiatives spanning Product Management, Engineering, and go-to-market teams. The role translates product requirements into clear technical specifications, partners with Product Managers to refine requirements, and works with Engineering leads to evaluate feasibility, identify dependencies, and sequence delivery. The position is based in Mountain View, California, with a hybrid work schedule, and is offered at $110–$113 per hour, depending on experience, for 12+ months with the possibility of extension. The role requires extensive Salesforce administration, configuration, and documentation experience, including Sales Cloud, Service Cloud, and custom objects. It also involves working with the broader go-to-market technology ecosystem and understanding how Salesforce data is structured, migrated, managed, and shared with third-party tools. The manager guides teams through Agile delivery, testing, and solution design while building partnerships across Product, Design, Analytics, Sales, and Customer Success.

Requirements

At least 6 years designing and optimizing technology solutions and business processes as a Business Systems Analyst or implementation consultant for enterprise-grade applications.
Extensive experience administering, configuring, and documenting Salesforce solutions, including Sales Cloud, Service Cloud, and custom objects.
Hands-on experience with go-to-market technology tools, including sales engagement platforms such as Outreach and Orum, conversation intelligence tools such as Gong, and customer messaging and live chat platforms such as LivePerson.
Ability to synthesize requirements from multiple stakeholders, assess system impacts, conduct gap analyses, and develop process roadmaps.
Strong understanding of Salesforce data structures, migration, and management, including data flows across third-party tools and impacts on reporting, segmentation, and sales targeting.
Experience defining and validating prototypes and executing system functional test plans.
Knowledge of Salesforce integrations with third-party tools through APIs and integration platforms.
Proven ability to lead complex cross-functional initiatives and translate product requirements into actionable technical specifications.
Ability to partner with Product Managers and Engineering leads to refine requirements, assess feasibility, surface dependencies, and sequence delivery.
Experience in Agile environments, including sprint planning, story refinement, and acceptance-criteria definition.
Bachelor’s degree in an IT-related or Engineering field.

Nice To Haves

Salesforce development experience with Apex, Visualforce, or Lightning.

Responsibilities

Lead complex cross-functional initiatives involving Product Management, Engineering, and go-to-market teams.
Translate product requirements into detailed technical specifications that engineering teams can act on with minimal ambiguity.
Partner with Product Managers to refine and decompose requirements.
Partner with Engineering leads to assess technical feasibility, identify dependencies, and sequence delivery.
Communicate clear estimates and guide teams through pivots while balancing experimentation with strategic investment.
Contribute to Agile sprint planning, story refinement, and acceptance-criteria definition in partnership with Product and Engineering.
Take accountability for end-to-end solution design and delivery.
Cultivate partnerships across Product, Design, Analytics, Sales, and Customer Success.
Administer, configure, and document Salesforce solutions, including Sales Cloud, Service Cloud, and custom objects.
Synthesize stakeholder requirements, assess system impacts, conduct gap analyses, and develop process roadmaps.
Define and validate prototypes and execute system functional test plans.
Manage and assess Salesforce data structures, migration, management, and flows across integrated third-party tools.