IT Product Manager - Enterprise Applications

Leslie's•Phoenix, AZ

22h•Hybrid

About The Position

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. This position is not open to agency submissions. This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work schedule. Remote work is not available for this role. Candidates must reside within commuting distance, as relocation assistance is not provided. Additionally, applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support. Job overview: IT Product Manager, Enterprise Applications – play a pivotal role in driving enterprise-wide technology solutions. In this role, you will strengthen business connectivity, accelerate user adoption, and shorten turnaround times. You’ll contribute across all project stages—from discovery and solution design to architecture and process optimization—ensuring that current and future systems are leveraged efficiently to meet strategic goals. Your work will deliver measurable results that drive Leslie’s ongoing success.

Requirements

Bachelor’s Degree in Computer Science, Information Technology, or a related field.
8+ years of experience in Information Technology or a related discipline.
5+ years of experience in Retail Merchandising systems, including Merchandising, Pricing, Invoice Management, Allocation, and Replenishment (e.g., JDA/Blue Yonder, Infor, Microsoft D365, Oracle Retail).
5+ years of experience as a Business Analyst, including Agile processes, EPIC/Feature/Story creation and grooming, requirements elicitation, design, and test case planning/review.
2+ years of experience creating requirement specifications based on architecture, process design, and detailed workflows.
2+ years of experience in business solution design, including integrations and data mapping.
3+ years of experience in development, configuration, solution evaluation, validation, and deployment.
Strong business analysis skills: requirements analysis, elicitation, Agile methodology expertise.
Excellent analytical, planning, coordination, and communication skills.
Proven experience in project management.

Responsibilities

Lead technical service delivery for Merchandising systems, including configuration, maintenance, monitoring, support, and platform improvements.
Build and maintain strong, proactive relationships with business stakeholders and IT teams to deliver incremental value.
Serve as a key communicator between IT teams, business partners, and leadership.
Participate in Agile Continuous Delivery initiatives to deliver a steady flow of business solutions.
Document business requirements, functional specifications, and business cases.
Evaluate software solutions and system architectures to ensure alignment with business requirements.
Design, develop, and administer Merchandising and Planning applications.
Support system and user acceptance testing, including issue resolution.
Ensure thorough functional and technical documentation for all systems.
Continuously assess and improve existing and new applications to meet evolving business and user needs.
Lead end-user reviews, training sessions, and documentation efforts to ensure effective adoption.
Develop detailed software development and upgrade project plans.

Benefits

Comprehensive medical, pharmacy, dental, & vision plan options.
Health savings account (with enrollment in the high deductible health plan option).
Health & dependent care flexible spending accounts.
Company-paid basic life and AD&D insurance.
Voluntary supplemental life insurance.
Company-paid short-term disability and voluntary long-term disability insurance.
Pre-tax and Roth 401(k) with company match.
Paid vacation, sick, and bereavement leave.
Paid holidays, including a floating personal day.
Employee assistance and wellness programs.
Earned Wage access is available, allowing early access to a portion of your earned wages before payday.
Product discounts at Leslie’s Retail stores.