IT Product Analyst (Hybrid Work Model)

Sentry Insurance • Stevens Point, WI

1d • Hybrid

About The Position

This position can be filled as an IT Business Analyst or an IT Product Analyst based on the qualifications and experience of the selected candidate. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. What You’ll Do You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to: Innovate: Through our agile development process, you’ll have the opportunity to apply your creativity and innovation to drive new solutions. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities. Grow : Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path. Contribute: As an IT Product Analyst, you will leverage your business and technical expertise to support feature implementation that aligns with our IT product strategy.

Requirements

• Associate Degree or equivalent work experience. Degree in Information Systems, Business Analysis or related discipline preferred. Bachelor Degree preferred.
• 2 years of related work experience preferred.
• Demonstrated ability to successfully manage product requirements throughout the development lifecycle.
• Demonstrated understanding of business process, insurance products, and customer needs preferred.
• Proven ability to cultivate respectful relationships with business partners and team members.
• Excellent written and verbal communication skills.
• Strong problem-solving skills with ability to identify process improvement opportunities.

Responsibilities

• Leverage your knowledge of data system development and gain experience working with customers and data engineers to help ensure our systems are highly functional, intuitive, and meet or exceed expectations.
• Direct the effort to gather and document comprehensive business requirements and feature acceptance criteria, particularly for features involving external dependencies to your team.
• Lead discussions with customers to propose and implement features that are in line with the overarching product strategy, ensuring alignment with customer needs and business goals.
• Observe how they use data to do their job, and brainstorm ways to help them be more efficient and effective while ensuring their requirements are met.
• Demonstrate strong communication skills through clear and concise written communication and engaging presentations, facilitating effective dissemination of information across stakeholders.
• Identify and proactively addresses change management requirements in collaboration with business partners, ensuring smooth transitions during project implementation.
• Uphold quality standards by adhering to established testing best practices and expectations while identifying gaps and implementing modifications that drive continuous quality improvement.
• Assemble an understanding of the technologies and processes used to develop our data systems and provide ideas and perspective on how we could do it better.
• Be able to explain the technical building blocks and flow of information within our systems.
• Develop technical skills such as writing SQL queries and data consumption prototyping to enhance feature development while minimizing reliance on data engineers.

Benefits

• You can enjoy a complete benefits package, including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends, associate discounts, volunteer time off and more!
• Our hybrid work model allows you to enjoy the benefits of working from home on Monday and Friday but also provides the opportunity for team building and collaboration when working in the office on Tuesday, Wednesday, and Thursday.
• To help you work effectively and comfortably in both locations, we provide you with equipment to work at home and in the office.
• Our Stevens Point campus offers a full-service fitness center, swimming pool, basketball and racquetball courts, auto center, credit union, on-site Aspirus clinic, restaurants, boutique hotel, and the award-winning SentryWorld golf course.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree