IT Portfolio Platform Analyst
About The Position
At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, enhances customer and employee experiences, while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry.
Requirements
- Basic understanding of Planview or similar IT Portfolio enablement management tools
- Strong analytical and problem-solving skills, including the ability to troubleshoot basic user issues and system errors independently
- Basic customer support abilities
- Ability to follow structured processes
- Willingness to learn and adapt in a fast-paced environment
- Motivated and organized self-starter with the ability to manage multiple priorities
- Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
- Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Intermediate level proficiency with Microsoft suite of products
- Bachelor’s degree in Information Technology, Business, or a related field or equivalent combination of education and experience required
- 1+ years of experience in system administration, IT support, or project management required
- Must be eligible to work in the US without sponsorship now or in the future
Nice To Haves
- Familiarity with project management methodologies preferred
- Planview experience preferred
Responsibilities
- Assist with system configurations, including basic fields, views, and security settings
- Manage user accounts, permissions, and access requests
- Support workflow setup for standard project tasks (e.g., approvals, status updates)
- Import/export data while ensuring accuracy and consistency
- Generate basic reports and dashboards for project tracking
- Provide first-level user support and troubleshooting
- Conduct system monitoring and basic maintenance
- Assist in gathering business requirements and documenting system needs
- Perform other duties as assigned
Benefits
- employer sponsored health, dental, and vision insurance
- 401(k)
- life insurance
- paid vacation
- paid personal time
- career development
- education assistance
- voluntary supplemental benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
