IT Portfolio Manager

Western Alliance Bank • Phoenix, AZ

1d • Onsite

About The Position

The IT Portfolio Manager is responsible for portfolio level demand management, capacity planning, financial management and execution planning across assigned IT portfolios. This role ensures portfolio demand is aligned to enterprise priorities and that delivery commitments are supported by realistic capacity and resource plans, particularly in support of quarterly and Product Increment (PI) Planning. This role is also responsible for end-to-end portfolio financial governance, budgeting, forecasting, and benefits realization tracking across assigned IT investment portfolios. The role serves as the single source of truth for portfolio demand, team rosters, capacity, and assignments and portfolio financials with focus on portfolio health related to targets and operational thresholds. The IT Portfolio Manager partners closely with IT Development Leaders, Portfolio Delivery Leaders, Product, and Business stakeholders to enable informed prioritization and trade off decisions while ensuring adherence to budget, Capex/Opex targets and proactive management of financial changes. This role also plays a key leadership role in the implementation and adoption of the enterprise Project Portfolio Management (PPM) tool, transitioning planning practices from manual processes to a mature, scalable platform. Success in this role is measured by improved demand to capacity alignment, feasible PI outcomes, increased transparency, reduced delivery bottlenecks and clarity of financial execution and management to targets.

Requirements

• 10+ years of experience in portfolio management, PMO, capacity planning, demand management, program management or IT planning roles.
• Demonstrated experience supporting PI Planning or quarterly planning in Agile or hybrid Agile environments and tools (Azure DevOps, Planview).
• Strong experience with demand intake, prioritization frameworks, and capacity modeling.
• Advanced experience in portfolio and project financial management and reporting.
• Proven ability to partner with senior IT leaders, Enterprise PMO, IT PMO Product, and Business leaders to influence prioritization decisions.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Advanced written and verbal communication skills.
• Bachelor's degree in related field required, Masters or MBA in related field preferred.
• Advanced Excel skills and strong analytical skills with the ability to translate complex data into actionable insights.
• Experience in Financial Services or other regulated environments.
• Experience implementing or administering enterprise PPM tools (e.g., Planview, Planisware, Clarity).
• Relevant certifications (PPM, PfMP, SAFe, PMI‑ACP, or equivalent).

Nice To Haves

• Previous leadership experience preferred.

Responsibilities

• Drive portfolio demand management: Lead intake, evaluation, and prioritization forums; partner with Business, Product, Architecture, and IT Delivery to shape demand into well-defined, executable initiatives aligned to strategy, funding, and priorities.
• Lead capacity planning and trade-off decisions: Maintain portfolio-level capacity models and team allocations; perform demand vs. capacity analysis to enable sequencing, prioritization, and transparent decision-making. Support quarterly and PI Planning cycles by providing capacity insights, scenario modeling, and commitment readiness. Validate that planned work aligns with available capacity before commitments are made. Monitor portfolio planning capacity health, risks, and potential delivery constraints. Identify and escalate dependency, resource, and capacity‑related risks early.
• Project and Portfolio Management Tool: Serve as subject matter expert (SME) for demand intake, capacity planning, PI Planning, and roadmap sequencing within the PPM tool. Support implementation of the enterprise PPM solution, including requirements definition, training, and adoption planning. Drive the transition from manual planning tools to the PPM platform while maintaining data accuracy and credibility. Develop procedures, standards, and training for demand intake, capacity management, and resource utilization within the PPM tool. Train and support Project Managers, Scrum Masters, and Portfolio stakeholders in consistent tool usage.
• Own portfolio financial management and reporting: Manage budgets across annual planning, forecasting, and monthly actuals; track variances, risks, and commitments while delivering clear, insight-driven financial reporting to leadership and governance bodies.

Benefits

• competitive salaries
• an ownership stake in the company
• medical and dental insurance
• time off
• a great 401k matching program
• tuition assistance program
• an employee volunteer program
• a wellness program
• opportunity to bolster business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior