IT Platform Systems Engineer

Johnsonville•Sheboygan Falls, WI

1d•Onsite

About The Position

As a member of our information technology (IT) team, you’ll apply cutting-edge resources to help Johnsonville become even more productive and efficient, reduce costs and improve our capacity and profitability. You’ll use and continually develop both your technical expertise and business acumen to maintain Johnsonville’s innovative industry leadership. The IT Platform Solutions Engineer is responsible for configuring and maintaining the organization's IT platforms and systems. This role involves collaborating with cross-functional teams to design, implement, and optimize IT infrastructure and ensure seamless operation. The IT Platform Solutions Engineer plays a critical role in supporting and enhancing the reliability, performance, and security of IT platforms.

Requirements

Minimum 5 years direct experience working with platform solutions, in a role involving configuration, troubleshooting, maintenance, monitoring and deployment
Experience with cloud platforms (e.g., AWS, Azure)
Knowledge of containerization technologies (e.g., Docker, Kubernetes)
Demonstrated expertise for the vendor software platforms to be managed (i.e. SAP, Jitterbit, o9)
Proficiency in scripting and automation tools (e.g., PowerShell, Bash, Ansible)
Excellent problem solving and analytical skills
Growth mindset and a willingness to learn new skills, technologies, and frameworks
Working knowledge of DevOps and CI/CD principles and practices
Willingness to work hours outside of normal hours as needed
Ability to travel
On-call rotation (7x24) with other team members

Nice To Haves

Preferred 3+ years of direct experience supporting vendor platform technologies relevant for the position

Responsibilities

Configure, deploy, and maintain IT platforms, coordinating with requisite Cloud Server Administrators and Platform Solutions Architects advising on servers, storage, networking, and virtualization needs
Implement and optimize hardware and software configurations to meet performance and scalability requirements
Define, implement, and continuously improve observability solutions (metrics, logs, traces, health checks, alerts) to proactively monitor platform health and ensure system stability
Monitor platform performance and conduct regular analysis to identify, troubleshoot, and remediate bottlenecks and inefficiencies
Partner with security teams to embed security as a reliability concern, implementing secure-by-design and defense-in-depth practices across platforms
Collaborate with the security team to identify and mitigate potential vulnerabilities and risks
Engineer automation to eliminate manual toil, including platform provisioning, configuration, remediation, and routine operational tasks
Implement and maintain configuration management and desired-state tooling to ensure consistency, repeatability, and compliance across environments
Create and maintain comprehensive documentation for platform configurations, processes, and procedures
Respond to and resolve platform-related issues, collaborating with support teams and vendors as necessary.
Participate in on-call rotation to provide timely support for critical incidents.