IT Systems Engineer

Ricardo•Van Buren Township, MI

1d•Hybrid

About The Position

Ricardo is a trusted engineering partner specializing in complex propulsion, driveline, and energy systems. We work with customers globally to deliver end-to-end solutions from initial design through to full production. For over 110 years, we have been at the forefront of world-changing engineering innovation, partnering with many of the world’s most ambitious organizations to improve performance, push boundaries, and accelerate progress. Headquartered in Shoreham by Sea (UK), Ricardo brings together more than 1,000 experts and delivers in excess of 200 major programs globally at any given time. The Key Purpose of this role is to deliver high-quality IT services that meet or exceed the expectations of our clients and stakeholders, focusing on the provision, administration, and compliance of servers, storage, virtualization technology and cloud environments. The local team also includes an IT Support Technician. Wider System Engineering team members are located in the UK, Czechia and China, enabling seamless global delivery and problem resolution. Project delivery will be in line with strategic direction and operational requirements, including support for the mitigation of security vulnerabilities and the resolution of security incidents. This role requires applying information security principles to daily working practices, understanding the costs associated with relevant technology solutions, and engaging with external parties as appropriate for delivery, while following relevant standards, company policies, and best practices. It also involves keeping abreast of technology changes and contributing to the IT roadmap.

Requirements

Must be currently legally authorized to work in the United States without the need for current or future work visa sponsorship.
Azure AD, Group Policy, Certificates, PowerShell, ADFS, DNS, DHCP
O365, Exchange 365 / 2019, Azure SSO, AAD Proxy and Conditional Access
Azure VMs, VMWare vSphere / vCenter, Hyper-V
Windows Server and Desktop OS
Backup / Disaster Recovery / Business Continuity
Amazon Web Services compute and storage
Privileged Access Management
Core networking principles.
Good understanding of the principles of Information Security and the role of compliance in operational IT.
Experience with the configuration and administration of M365, including Entra, Intune and Autopilot.
Creating and maintaining operational documentation.

Nice To Haves

Basic UNIX/Linux experience desirable
Vendor Management
Experience working in the engineering design and manufacturing sector.
Experience with Dell and Cisco servers, Synology and Netapps storage.
Higher level qualification in an IT discipline.
Delivery of technical projects according to specification and communication with stakeholders.
Experience working with vendors to deliver IT solutions and services.
Networking knowledge including LAN/WAN, TCP/IP and related protocols
Knowledge of Azure Fundamentals

Responsibilities

Maintain high-quality IT services through the provision of server, storage and cloud technology stacks.
Proactive administration and management of IT Infrastructure.
Incident and event management.
Change management.
Vulnerability and patch management.
Privileged Access Management.
Cost analysis and obsolescence planning.
Resolution of 2nd and 3rd line support tickets.
Participate in after-hours upgrades, troubleshooting, and/or on-call availability.
Support networking through collaboration with global network team.
Collaborate with the wider IT team to support Key Competencies and Experience.