IT Physician Liaison Supervisor - IT Administration - Main - Full-Time - Days

The Christ Hospital Health Network • Cincinnati, OH

24d • Onsite

About The Position

The Physician IT Liaison Lead is a clinically trained professional who provides advanced support, training, and workflow optimization for providers while also leading a team of Physician IT Liaisons. This role ensures consistent, high-quality frontline support, coordinates team operations, and drives adoption of clinical technologies to improve efficiency, clinician experience, and patient care outcomes.

Requirements

• Clinically trained professional
• Advanced support, training, and workflow optimization for providers
• Leading a team of Physician IT Liaisons
• Ensuring consistent, high-quality frontline support
• Coordinating team operations
• Driving adoption of clinical technologies
• Epic clinical training and associated support
• Advocating system changes
• Troubleshooting and problem resolution for IT systems
• Assessing and evaluating incoming provider calls

Responsibilities

• Providing ongoing and just-in-time Epic clinical training and associated support so that clinicians have a detailed understanding of the application at an operational level, to provide optimal patient care.
• Advocating system changes that enhance clinical usage, provide business value and align with TCHHN goals
• Triaging, troubleshooting and problem resolution for the IT systems, including in-depth application troubleshooting and problem resolution with the assistance of the TCHNN IT teams.
• Assessing and evaluating incoming provider calls, taking prompt action to resolve the issue.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed