DC (Oelwein) IT/OT Systems Engineer

East Penn Manufacturing Company • Oelwein, IA

2d • Onsite

About The Position

East Penn is seeking an IT/OT Engineer I to support the integration, reliability, security, and day-to-day operation of information technology (IT) and operational technology (OT) systems. This role involves close collaboration with IT, engineering, operations, and other cross-functional teams to maintain and troubleshoot technology supporting critical operational processes. The position assists with system implementation, configuration, monitoring, documentation, cybersecurity, and continuous improvement, while developing expertise in IT/OT technologies, standards, and best practices. The IT/OT Systems Engineer I will partner with manufacturing support to achieve 99.999% uptime objectives for all systems used by plant operations. This role requires managing incidents with urgency, providing updates to management, and demonstrating resourcefulness in diagnosing and resolving issues. Patience and strong communication skills are essential for effective collaboration with interdisciplinary teams and end users.

Requirements

• Prior experience as a System Administrator, Network Administrator, or similar role.
• ITAR Compliance, NIST 800-171 or other equivalent security experience.
• Experience with Windows and Linux operating systems.
• Virtual server management with VMWare.
• Technical understanding of DHCP, DNS and Active Directory.
• Ability to create scripts in PowerShell or other languages.
• Ability to manage risk/security and changing direction of projects.
• Strong critical thinking and problem-solving skills with a focus on assessment and resolution of issues.
• Ability to analyze problems and formulate alternative/creative solutions to problems.
• Ability to effectively communicate both verbally and in writing.
• Proficient in multi-tasking, prioritizing, and managing time effectively; can work effectively in high-pressure situations that require clear and sound decisions/actions.
• Strong interpersonal skills; a team player with proven ability to work across functional areas and all levels of the organization.
• A high standard in work quality and ability to follow through is a must.
• Dependable and flexible when necessary.
• To conform to U.S. Government International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Nice To Haves

• ITIL experience is a plus.
• What’s Up Gold experience is a plus.
• ITIL Certification.
• Industry Security Certifications.
• MCSA, VMWare VCP, or CompTIA Server+.

Responsibilities

• Install and configure software and hardware as necessary.
• Provide asset management, including maintenance and inventory of all devices using our CMDB software.
• Monitor performance and maintain systems according to requirements.
• Troubleshoot issues and outages.
• Provide disaster recovery and high availability solutions to meet company 7X24X365 needs.
• Perform system upgrades to OS and hardware.
• Manage DNS, DHCP and Active Directory on a daily basis.
• Build an internal knowledge base with technical documentation, manuals, and IT policies.
• Provide end user support at workstation levels as needed.
• Configure systems to meet compliance requirements with GDPR, ITAR and NIST 800.
• After hours support or project work as required.

Benefits

• Competitive compensation
• Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays, 2 paid personal holidays, and paid vacation days annually
• Employee assistance program
• Fitness Discounts
• Promotional opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level