IT/OT Senior Systems Engineer

New-Indy Containerboard•Catawba, SC

1d•$105,000 - $145,000•Onsite

About The Position

New-Indy Containerboard is seeking a hands-on IT/OT Senior Systems Engineer to strengthen the critical infrastructure supporting its business. The role focuses primarily on server management, with responsibility for ensuring infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across North American manufacturing facilities operating 24/7/365. The engineer will perform complex infrastructure work, provide technical analysis and support, and serve as a subject matter expert for systems management. The position’s responsibilities are approximately 75% server management, including backup and recovery, and 25% IT networking. The role is based at the Catawba, South Carolina home office, is onsite, and may require travel for offsite software and system integration efforts.

Requirements

At least 7 years of server management and IT networking experience.
Advanced architecture, deployment, and management of mission-critical compute platforms; VMware ESXi/vCenter experience is required.
Expert hands-on experience managing enterprise rack/blade hardware, such as Dell PowerEdge or HPE ProLiant.
Experience with SAN/NAS storage architectures, such as Dell PowerStore/PowerMax, HPE Nimble, or Pure Storage.
Experience designing, maintaining, and testing enterprise backup solutions, such as Rubrik, Veeam, or Cohesity, including air-gapped backups, immutable storage, and rapid recovery plans.
Experience implementing and maintaining hyperconverged infrastructure and ruggedized edge compute nodes in plant or field environments.
Knowledge of 1–100 Gbps Ethernet, Layer 2/3 switching, routing, and VLANs.
Understanding of the Purdue model and experience operating segmented networks that protect critical operational technology assets.
Ability to work a 40-hour onsite workweek and provide emergency call-in availability for a 24-hour production environment.
Ability to lift 30 pounds unassisted.

Nice To Haves

10 or more years of server management and IT networking experience.
Exceptional interpersonal skills, including rapport-building, listening, and questioning.
Experience in or supporting 24/7 manufacturing environments.
Experience with hyperconverged infrastructure such as VxRail or SimpliVity.
Active Directory, Group Policy, and Microsoft 365 administration.
Bachelor’s degree in Business, IT, or a similar discipline, or equivalent technology work experience.
Familiarity with ITIL fundamentals, especially change management/MOC processes.
Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles.
Experience with patching processes.
Root-cause analysis skills, including resolving underlying problems rather than symptoms.

Responsibilities

Manage servers and enterprise compute infrastructure, including backup and recovery (approximately 75% of the role).
Perform IT networking work (approximately 25% of the role).
Architect, deploy, and manage mission-critical compute platforms designed for continuous operations and zero-downtime maintenance windows.
Manage enterprise rack and blade hardware and SAN/NAS storage architectures.
Design, maintain, and test enterprise backup solutions, including air-gapped backups, immutable storage, and rapid recovery plans for plant systems affected by hardware failure or cyber incidents.
Implement and maintain hyperconverged infrastructure and ruggedized edge compute nodes in plant and field environments.
Operate segmented networks to protect critical operational technology assets.
Provide technical analysis and support and act as a systems-management subject matter expert.
Be available for emergency call-ins supporting a 24-hour production environment.
Travel for offsite software and system integration efforts, averaging up to 25%.