IT/OT Senior Systems Engineer (29243)

NEW-INDY CONTAINERBOARD LLC•Catawba, SC
•$105,000 - $145,000•Onsite

About The Position

New-Indy Containerboard is seeking a hands-on IT/OT Senior Systems Engineer to strengthen the critical infrastructure supporting its business. The role focuses primarily on server management, ensuring infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across the company’s 24/7/365 manufacturing facilities in North America. The engineer will directly perform complex infrastructure work, provide technical analysis and support, and serve as a subject matter expert for systems management. Server management, including backup and recovery, accounts for approximately 75% of the role; IT networking accounts for approximately 25%. The position is based at the Home Office in Catawba, South Carolina, with a 40-hour on-site workweek, emergency call-in availability for the 24-hour production environment, and travel averaging up to 25%.

Requirements

  • At least 7 years of server management and IT networking experience.
  • Advanced architecture, deployment, and management experience with mission-critical compute platforms; VMware ESXi/vCenter is required.
  • Expert hands-on experience managing enterprise rack/blade hardware, such as Dell PowerEdge or HPE ProLiant, and SAN/NAS storage architectures, such as Dell PowerStore/PowerMax, HPE Nimble, or Pure Storage.
  • Experience designing, maintaining, and testing enterprise backup solutions such as Rubrik, Veeam, or Cohesity, including air-gapped backups, immutable storage, and rapid operational recovery plans.
  • Experience implementing and maintaining hyperconverged infrastructure and ruggedized edge compute nodes in plant or field environments.
  • Knowledge of core storage networks, including 1–100 Gbps Ethernet, Layer 2/3 switching, routing, and VLANs.
  • Understanding of the Purdue model and experience operating segmented networks to protect critical operational technology assets.
  • Availability for a 40-hour on-site workweek and emergency call-ins supporting a 24-hour production environment.
  • Ability to lift 30 pounds unassisted.

Nice To Haves

  • 10 or more years of server management and IT networking experience.
  • Exceptional interpersonal skills, particularly rapport-building, listening, and questioning.
  • Experience within or supporting 24/7 manufacturing environments.
  • Experience with hyperconverged infrastructure such as VxRail or SimpliVity.
  • Active Directory, Group Policy, and Microsoft 365 administration experience.
  • Bachelor’s degree in Business, IT, or a similar discipline, or equivalent technology work experience.
  • Familiarity with ITIL principles, especially change management/MOC processes.
  • Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles.
  • Experience with patching processes.
  • Root-cause analysis skills, including resolving underlying problems rather than only symptoms.

Responsibilities

  • Manage servers, including backup and recovery, representing approximately 75% of the role.
  • Perform IT networking work, representing approximately 25% of the role.
  • Architect, deploy, and manage mission-critical compute platforms designed for continuous 24/7/365 availability and zero-downtime maintenance windows.
  • Manage enterprise rack and blade hardware and SAN/NAS storage architectures.
  • Design, maintain, and test enterprise backup solutions, including air-gapped backups, immutable storage, and rapid recovery plans for plant systems following hardware failure or cyber incidents.
  • Implement and maintain hyperconverged infrastructure and ruggedized edge compute nodes in plant and field environments.
  • Provide technical analysis and support, perform complex infrastructure work, and serve as a systems-management subject matter expert.
  • Support infrastructure across manufacturing facilities and participate in offsite software and system integration efforts.
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