IT/OT Infrastructure Engineer

Victor Energy•Spokane, WA

8h•Remote

About The Position

Victor Energy Ltd., a powerline contractor with over 20 years of experience and owned by Java Holdings Ltd., is seeking an IT Infrastructure Analyst. This role will be the primary support contact for both Information Technology (IT) and Operational Technology (OT) environments across geographically distributed sites. The position is responsible for ensuring the reliability, availability, security, and performance of infrastructure systems supporting corporate IT services and industrial/operational systems. The successful candidate will act as a hands-on technical resource, serving as the escalation point for infrastructure issues, coordinating on-site support, and partnering with central IT teams, vendors, and site operations personnel. This role requires strong technical depth, excellent troubleshooting skills, and the ability to operate independently in remote and field-based environments. The primary location is the Spokane, WA area, with a remote/work-from-home arrangement. Mandatory travel to operational sites in Washington State, Northern Idaho, North Carolina, and California is required.

Requirements

5+ years of experience in IT infrastructure support or operations
Strong hands-on experience with enterprise networking (LAN/WAN/Wi-Fi)
Strong hands-on experience with Windows Server and/or Linux environments
Strong hands-on experience with virtualization platforms (e.g., VMware, Hyper-V)
Experience supporting or working alongside Operational Technology (OT) or industrial systems
Proven ability to troubleshoot complex, multi-layer infrastructure issues
Willingness and ability to travel extensively and work independently at remote sites
Strong communication skills with both technical and non-technical stakeholders
Valid driver’s license and ability to travel by air and ground as required

Nice To Haves

Experience in industrial, manufacturing, utilities, or field-based environments
Knowledge of IT/OT network segmentation and security models
Familiarity with industrial protocols and systems (advantageous but not required)
Experience working with managed service providers and telecom vendors
Relevant certifications (e.g., CCNA, Network+, Security+, VMware, Microsoft)

Responsibilities

Act as the main point of contact for IT and OT infrastructure support across assigned sites
Support and troubleshoot infrastructure components including servers (physical and virtual), network equipment (switches, routers, firewalls, wireless), end-user connectivity and site communications, and OT network segments and industrial system connectivity
Provide on-site and remote troubleshooting for incidents impacting production, safety, or business operations
Support OT-related infrastructure in coordination with operations, engineering, and vendors
Assist with network segmentation, access control, and secure connectivity between IT and OT environments
Ensure OT systems remain stable, secure, and compliant with organizational standards
Participate in OT deployments, upgrades, and site expansions
Support the networking requirements for industrial control systems (SCADA, PLCs, and IoT sensors) to ensure seamless data flow between the plant floor and corporate servers
Travel regularly to remote sites to perform installations and upgrades, infrastructure assessments, root-cause analysis and remediation, and new site bring-ups and network expansions
Serve as the technical liaison between site personnel and centralized IT teams
Maintain accurate site documentation, diagrams, and asset inventories
Participate in infrastructure projects including network refreshes, server and storage deployments, cloud and hybrid integration initiatives, and OT modernization efforts
Work with vendors and service providers for implementation and support activities
Ensure solutions align with security, performance, and scalability standards
Apply IT and OT security best practices, including network segmentation, access controls, and patch and vulnerability management
Support audits, risk assessments, and incident response activities related to infrastructure and OT systems