IT Team

MOUNTAIN CAPITAL PARTNERS • FLAGSTAFF, AZ

8d • Onsite

About The Position

Arizona Snowbowl is looking for a new IT Operations team member, across a potential range of experience between entry-level tech support and experienced network administration. A potential candidate will be interviewed and evaluated, potential placement to match demonstrated experience and skill level. Our IT team keeps the mountain online; from device administration to the network, servers, and point-of-sale systems that the resort depends on.

Requirements

• Genuine interest in technology
• Decent problem-solving instincts
• Customer-service mindset
• Strong communication abilities
• Willingness to learn
• Great service mindset
• Team-first attitude
• Demonstrated ability more than credentials
• Experience can range from none (with strong aptitude and drive) to 5+ years administering networks and systems

Nice To Haves

• Relevant education or certifications (CompTIA, network/systems certs, degree in a related field)
• Relevant industry experience in hospitality and/or recreational industries
• Intermediate level snowsports ability (ski or snowboard)

Responsibilities

• Helping users troubleshoot everyday technical issues, in person, by phone, email, or chat
• Working a ticketing queue and knowing when to solve something yourself versus loop in someone more senior
• Setting up and maintaining accounts, hardware, and software across departments
• Administering and troubleshooting network, server, and connectivity issues (LAN/WAN, firewall, wireless)
• Supporting POS, ecommerce, and payment systems in revenue-critical operations
• Managing identity, access, and basic security controls
• Documenting systems and solutions to share knowledge

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed