IT Operations Team Manager - Network Engineering

BAE Systems • Hill AFB, UT

1d • $120,874 - $205,486 • Onsite

About The Position

Air and Space Force Solutions, a business unit within BAE Systems, has an opening at our Hill Air Force Base, Utah location for an IT Operations Team Manager for the Network Engineering team. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation.

Requirements

• High School diploma and 14+ years related IT experience, or BA/BS degree with 10+ years of related IT experience, or MS degree with 8+ years of related IT experience
• Works independently and takes initiative – organizes own daily tasks and those of subordinates without supervision
• Leads directly or indirectly – builds and guides high‑performing teams across functional boundaries
• Delivers exceptional customer service – anticipates needs and ensures satisfaction for internal and external stakeholders
• Translates technology into plain language – explains concepts clearly while coordinating technical experts
• Communicates effectively (oral & written) – interacts with team members, vendors, managers, and clients of varying technical expertise
• Drives results – sets goals, monitors progress, and celebrates achievement of targets
• Learns quickly – rapidly assimilates new technologies and applies them to solve problems
• Troubleshoots and resolves issues – identifies root causes and implements solutions efficiently
• Demonstrates servant leadership – actively removes obstacles, mentors team members, and celebrates their achievements while fostering a culture of ownership
• Leads by empowering others – sets clear expectations, delegates authority, and holds the team accountable for results rather than performing the work personally
• Proven experience with direct and indirect leadership – builds high‑performing, self‑managed teams and influences across functional boundaries
• Exceptional communication (oral & written) – translates complex network concepts into plain language for customers, senior leadership, vendors, and technical staff
• Customer‑centric mindset – delivers outstanding service while advocating for the team’s resources and priorities
• Strategic technical acumen – quickly grasps emerging networking technologies and guides the team in their adoption, without needing to be the hands‑on expert
• Coaches troubleshooting and problem‑solving – provides guidance and mentorship, enabling engineers and administrators to resolve issues independently
• Committed to measurable results – drives team‑level KPIs and celebrates collective success
• Must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date.
• Requires an active final Secret clearance upon hire date.
• Must be able to obtain and maintain a Top Secret clearance.
• US citizenship required.

Nice To Haves

• Preferred background in Network Engineering and Sustainment – deep domain knowledge is advantageous but not a prerequisite if strong leadership qualities are present
• An active Top Secret clearance is preferred.
• Prior management experience leading 7-14 IT professionals and demonstrated talent management/development
• Experience with matrixed organizations
• Experience with technical project management
• Previous success in developing standards, process improvement, and managing processes
• Working technical knowledge of network, storage, server, and database technologies
• Ability to review, analyze, document, and explain technical systems and data

Responsibilities

• Supervising multiple staff, including recruiting/hiring, training/personnel development, coaching and counseling employees, technical reviews, and business continuity
• Providing technical oversight and recommended paths forward for implementation of technical solutions
• Ensuring high up-time of information systems, taking into account high availability, capacity planning, and disaster recovery
• Identify technology opportunities and develop system strategies and roadmaps
• Ensuring best practices are followed
• Identifying and implementing system and process improvements
• Tracking service metrics, review problems, incidents, and delays and seek improvement opportunities
• Analyzing and documenting processes and procedures
• Developing and assisting in the development of external and internal reporting and briefing
• Ability to present complex technical issues and solutions to an unskilled audience
• Performing other duties as assigned

Benefits

• Competitive wages
• Medical
• Dental
• 401k
• Paid time off
• Work/life balance
• Career development
• Tuition reimbursement
• Mentorship opportunities
• Rewards & recognition
• health, dental, and vision insurance
• health savings accounts
• a 401(k) savings plan
• disability coverage
• life and accident insurance
• employee assistance program
• legal plan
• discounts on things like home, auto, and pet insurance
• paid holidays
• paid parental
• military
• bereavement
• any applicable federal and state sick leave
• company recognition program to receive monetary or non-monetary recognition awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED