IT Operations Support Specialist - Senior

Cummins • Columbus, IN

9h

About The Position

This role is focused on supporting and maintaining Oracle E-Business Suite (EBS) R12 financial modules in a production support environment. The position involves troubleshooting issues, managing incidents, supporting system integrations and upgrades, and collaborating with cross-functional teams to ensure stable and efficient business operations.

Requirements

• Experience in Oracle EBS financial modules such as Accounts Payable, Accounts Receivable, General Ledger, and Cash Management
• SQL knowledge
• Strong problem-solving skills
• Experience in IT production support environments

Nice To Haves

• Exposure to Agile methodologies
• Exposure to reporting tools
• Exposure to continuous improvement initiatives

Responsibilities

• Provide production support for Oracle E-Business Suite R12 financial modules
• Troubleshoot incidents, resolve system issues, and support end users
• Manage configurations, customizations, interfaces, and reporting activities
• Support system integrations, migrations, upgrades, and testing activities
• Work with SQL for analysis, troubleshooting, and data validation
• Collaborate with cross-functional and global teams to ensure service quality and system stability
• Participate in continuous improvement initiatives to optimize workflows and system performance
• Support documentation, testing, and process enhancement activities
• Ensure service levels, change management, and operational support processes are followed efficiently

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed