IT Operations Project Manager

Avyanna Technologies • Bethesda, MD

7d

About The Position

We are seeking a skilled IT Operations Project Manager to plan, coordinate, and deliver IT operations projects for a large federal program. This role manages cross-functional teams through the full project lifecycle, ensuring on-time delivery, budget adherence, and stakeholder alignment across service delivery, infrastructure, and operations initiatives.

Requirements

• Bachelor's degree in Information Technology, Business, or related field
• 7+ years of project management experience, with 4+ years in federal IT programs
• PMP certification (active and in good standing)
• Demonstrated experience managing IT operations, infrastructure, or service delivery projects
• Proficiency with project management tools: MS Project, Jira, or Confluence
• Strong written and verbal communication skills; experience preparing executive-level briefings
• Must be eligible to obtain and maintain a federal Public Trust background investigation (MBI or HBI). U.S. citizenship or permanent residency required.

Nice To Haves

• ITIL 4 Foundation certification
• Agile/SAFe certification (PMI-ACP, SAFe Agilist)
• Experience supporting NIH, HHS, or federal research IT programs
• Familiarity with federal acquisition and performance monitoring requirements

Responsibilities

• Plan and manage IT operations projects from initiation through closeout, including scope, schedule, budget, risk, and communications management
• Develop and maintain project artifacts: charters, work breakdown structures, integrated master schedules, risk registers, and status reports
• Facilitate weekly project reviews, steering committee briefings, and stakeholder communications with federal program offices
• Coordinate across IT operations, infrastructure, cybersecurity, and service desk teams to resolve dependencies and remove blockers
• Track project milestones, deliverable completion, and KPIs; escalate issues in accordance with the program's governance framework
• Support Agile and hybrid delivery models; facilitate sprint planning, retrospectives, and backlog grooming as needed
• Maintain compliance with federal IT project management standards and the program's quality management system

Benefits

• health
• dental
• vision
• 401(k)
• paid time off
• professional development support

What This Job Offers

• Job Type: Full-time
• Career Level: Senior