IT Operations Manager

LufCo • Aberdeen, MD

17d • $75,000 - $120,000 • Hybrid

About The Position

Lufburrow and Company, Inc. (LufCo) is seeking a versatile professional to manage and optimize our enterprise technology framework. From supporting critical defense projects to leading system modernization, this role ensures high availability and robust security across our AWS cloud and on-premise infrastructure. You will join a collaborative team of builders and tinkerers dedicated to protecting national security through innovative services and cutting-edge technology.

Requirements

• B.S. in IT, Computer Science, or related field preferred (minimum High School diploma/GED).
• Proven experience in IT support, systems engineering, or network operations, ranging from entry-level to established management expertise.
• Experience with CMMC level 2 compliance initiatives aligned with NIST 800-171 controls
• Experience with physical and virtual servers, experience with virtualization (using Proxmox), specifically with Linux (Ubuntu, RHEL, Rocky Linux)
• Basic Hardware/Software/Network troubleshooting, including but not limited to: cube setups, hardware installations, imaging laptops (using PXE), diagnosing network connectivity issues (ethernet/WiFi)
• Active Directory
• Scripting and automation (Powershell/Ansible/Bash)
• Docker and Kubernetes
• CrowdStrike Falcon
• Administering Atlassian Suite (Jira/Confluence/etc)
• IT Asset Management and IT Procurement - managing all IT assets throughout their lifecycle (asset tagging, purchasing, lifecycling)
• U.S. Citizenship required; must be Secret eligible, with Active TS/SCI preferred for senior scopes.

Nice To Haves

• CompTIA (A+, Network+, Security+) or advanced credentials (CISSP, AWS Solutions Architect, PMP) are highly desired.

Responsibilities

• Manage a growing physical IT Infrastructure across 4 Locations - Full stack on premise cloud operations - Cisco/Meraki Networks, Storage, Scaling Compute/HPC.
• Embrace total automation for system administration and daily operational tasks - able to create program, write scripts, setup monitoring dashboards to operate efficiently and independently.
• Oversee multi-site system architectures, cloud platforms (AWS/Azure), and enterprise applications while performing routine maintenance and scans.
• Support containerized environments (Kubernetes/Docker) and ensure network security through firewall configuration and compliance monitoring (NIST/CMMC).
• Provide technical assistance to end-users within Google Workspace, managing accounts and troubleshooting access issues.
• Lead disaster recovery planning, asset tracking, and system optimization through automated deployment and proactive monitoring.

Benefits

• Competitive Pay: Salaries dependent on experience and labor category.
• Comprehensive Coverage: Medical, Dental, and Vision insurance plus generous Paid Time Off.
• Future & Growth: 401K contributions up to 10%, tuition reimbursement, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED