IT Operations Lead

Cambia Health Solutions • Portland, OR

3d • Hybrid

About The Position

Every day, Cambia’s dedicated team of IT Operations Leads are living our mission to make health care easier and lives better. As a member of the IT Operations team, the IT Operations Lead acts as a backup for management and will be responsible for work assignments and resource issues – all in service of making our members’ health journeys easier. This role is a hybrid role, requiring 3 days per week in office at our Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargo offices. Candidates must reside within commutable distance of that location or be willing to relocate.

Requirements

• Bachelor's' degree in Computer Science, Mathematics, Business Administration, Engineering or a related field. Appropriate additional experience beyond the minimum required experience may be substituted for education.
• A total of 7 years relevant experience in IT, preferably in the discipline that will be led.
• Ability to provide directions and lead groups of business customers and IT partners to solve problems and deliver on time solutions.
• Technically proficient in core technologies and methodologies used by the team.
• Able to effectively adapt to rapidly changing technologies and methodologies and apply them to technological and/or business needs of significant scope
• Demonstrated leadership skills for large projects in a technology-oriented field with a high emphasis on communicative and interpersonal relationship skills is required.
• Able to plan and manage his/her own work, and provide leadership to 3 or more team members.
• Able to mentor and lead other team members in technical matters.
• Must be able to communicate with Executives, can deal comfortably with more senior managers, can present without display of overt tension and nervousness.
• Recognizes differences of how senior managers think and work.
• Relays status to management and peers in a timely manner.

Nice To Haves

• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired.
• Monitoring Experience: Datadog Orion Nexthink Aternity Big Panda Atlassian tools Office 365

Responsibilities

• Participates as a key member of an agile team to consult with the business to understand the business needs and impacts and recommend solutions to solve them.
• Assists the manager by providing direction, leadership, mentoring and technical coaching to the technical staff.
• Provide performance feedback to management.
• Ensures the delivery of on time, high quality, effective solutions.
• Provides consulting support for IT and business partners by researching, identifying and resolving complex technical problems.
• Understand, directs and participates in deliverables required by approved Development Lifecycles.
• Expected to contribute to process improvement.

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level