IT/Operations Department Assistant

AmeriServ Financial Bank•Johnstown, PA

12d•Onsite

About The Position

Performs various administrative duties and assigned project tasks in support of the IT team. This role provides general administrative assistance for all areas under the CIO’s supervision. It involves monitoring and reporting on the available cash flow of all Information Technology GL accounts, preparing budgetary information, and assisting with the purchase of supplies and equipment. The assistant will also handle IT-related Purchase Orders, interact with vendors, monitor deliveries, and process invoices. Additionally, the role includes compiling and distributing bid and RFP proposals, maintaining annual maintenance agreement information, and composing minutes for committee and team meetings. Proficiency with specific office productivity software, such as Microsoft Office products (Excel, Word, PowerPoint), is essential. The assistant will also perform research and undertake special projects designated by the CIO and managers, collecting data and producing reports as requested. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Associate’s Degree or Certificate in IT or Administration required.
At least two years full-time related experience in an IT or Administrative field required.
Outstanding organizational skills.
Strong customer-service orientation.
Experience working in a team environment.
Self-directed and self-motivated with ability to multi-task, work independently, use initiative, make decisions and manage time.
High level of proficiency in computer software, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
Exercises confidentiality, diplomacy and discretion.
Excellent interpersonal, verbal and written communication skills.
High level of professionalism required.

Responsibilities

Provide general administrative assistance for all areas under the CIO’s supervision.
Monitor and report to the CIO and the Manager of Technology available cash flow of all Information Technology GL accounts.
Prepare budgetary information on a monthly basis, or as needed.
Assist with the purchase of supplies and equipment and the preparation of IT-related Purchase Orders.
Interact with vendors to provide pricing, availability, and information for requested items.
Monitor the delivery of IT-related items, and monitor payment of all associated invoices.
Compile, prepare and distribute bid and RFP proposals and other like materials.
Answer or direct questions about the process.
Prepare acceptance and rejection letters.
Maintain comprehensive annual maintenance agreement information and work with the Manager of Technology to ensure that they are handled.
Compose and prepare minutes for all Committee and Team meetings under the CIO’s supervision.
Maintain proficiency with specific office productivity software, such as, Microsoft Office products (Excel, Word, PowerPoint) and other emerging technologies.
Perform research and undertake special projects designated by the CIO and managers under the CIO’s supervision.
Collect data and information and produce reports as requested.
Assume additional responsibilities as required.