IT Operations Automation Engineer (100% Remote - USA)

Hopper•Boston, MA

1d•Remote

About The Position

The IT Operations Automation Engineer is a technical solutions expert responsible for developing, facilitating, and overseeing automation for Hopper IT. This role requires a "first-principles" thinker who can deconstruct technical challenges into their base elements and rebuild them with automated logic to drive operational maturity.

Requirements

At least 4 years of experience in a similar role.
Proven experience developing scripts in Python, Terraform, or Bash.
Solid understanding of GCP, Okta (APIs and Orchestrator), and Google Workspace.
Knowledge of professional best practices for the full SDLC, including coding standards, code reviews, source control management (GitHub), and build processes.

Responsibilities

Build and maintain critical automation platforms, such as an Automation Service Gateway, to standardize how services are exposed and secured within IT Operations.
Proactively identify opportunities for automation and develop new processes following best practices for development, test, and implementation.
Partner with stakeholders to replace manual workflows with scalable, compliance-driven systems.
Provide Tier 2 and 3 support and troubleshooting, coordinating with vendors and internal teams when elevated support is required.

Benefits

Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
Unlimited PTO.
Carrot Cash travel stipend.
Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
Please ask us about our very generous parental leave, much above industry standards!.
Entrepreneurial culture where pushing limits and taking risks is everyday business.
Open communication with management and company leadership.
Small, dynamic teams = massive impact.
100% employer paid Medical, Dental and Vision coverage for employees.
Access to Disability & Life insurance.
Health Reimbursement Account (HRA).
DCA/ FSA and access to 401k plan.