IT Operations Automation Engineer (100% Remote - Canada)

Hopper • Toronto, ON

47d • Remote

About The Position

The IT Operations Automation Engineer is a technical solutions expert responsible for developing, facilitating, and overseeing automation for Hopper IT. This role requires a "first-principles" thinker who can deconstruct technical challenges into their base elements and rebuild them with automated logic to drive operational maturity.

Requirements

• At least 4 years of experience in a similar role.
• Proven experience developing scripts in Python, Terraform, or Bash.
• Solid understanding of GCP, Okta (APIs and Orchestrator), and Google Workspace.
• Knowledge of professional best practices for the full SDLC, including coding standards, code reviews, source control management (GitHub), and build processes.

Responsibilities

• Build and maintain critical automation platforms, such as an Automation Service Gateway, to standardize how services are exposed and secured within IT Operations.
• Proactively identify opportunities for automation and develop new processes following best practices for development, test, and implementation.
• Partner with stakeholders to replace manual workflows with scalable, compliance-driven systems.
• Provide Tier 2 and 3 support and troubleshooting, coordinating with vendors and internal teams when elevated support is required.

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
• Hopper covers 100% of the premiums for group insurance plan.
• Hopper offers life, short term and long term disability coverage.
• HSA that covers eligible medical and dental expenses.
• All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere.
• All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.
• Please ask us about our very generous parental leave, much above industry standards!.
• Unlimited PTO.
• Carrot Cash travel stipend.
• Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
• Entrepreneurial culture where pushing limits and taking risks is everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams = massive impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed