Launch Graduate Program: IT Operations Associate

Momentum•Dallas, TX

16h•Onsite

About The Position

Momentum is seeking a dynamic and growth-minded individual to join our IT & Cybersecurity team as an IT Operations Associate. This role is part of the Momentum Launch Program, a cohort-based early career experience designed for recent graduates. The program combines hands-on training, mentorship, and meaningful work to accelerate professional growth. The IT Operations Associate will play a key role in maintaining day-to-day IT operations, supporting infrastructure and end-user needs, and helping ensure uptime and reliability across the business. This is a full-time, onsite opportunity based at our Dallas headquarters. The Launch Program offers a comprehensive onboarding experience with workplace orientation, team integration, and targeted training sessions, ensuring a smooth transition into the role.

Requirements

Graduates in Winter 2026 or Spring 2027 with a Bachelor’s or Master’s degree, ideally in Business Systems, Information Systems, Computer Science, Business Analytics, Statistics, or a related field.
Proven leadership experience in extracurricular activities or previous roles, demonstrating the ability to drive project success.
Experience using AI tools (e.g., ChatGPT, Claude) to improve efficiency, organization, and support.
Strong interpersonal skills and the ability to work effectively with a variety of personality types and work styles.
Ability to quickly switch contexts and manage multiple projects simultaneously in a fast-paced environment.
Strong analytical skills and attention to detail.
Experience with scripting and automation (e.g., Python, PowerShell, Bash, or similar).
Adaptability; flexibility to adjust to changing business requirements.
Embraces a growth mindset, continually seek learning opportunities, and proactively tackle challenges with creative solutions.

Nice To Haves

Exposure to workflow automation platforms or APIs (e.g., Google Workspace, Okta, or equivalent) is considered a plus.
Passion for building, continuous improvement, and making a positive impact.

Responsibilities

Develop and maintain automation scripts and workflows to streamline IT processes such as system provisioning, access management, and monitoring.
Assist in the configuration and administration of core IT platforms, ensuring they remain secure, efficient, and aligned with business needs.
Collaborate with cross-functional teams to understand requirements and design workflows that reduce manual effort and increase consistency.
Monitor system health and performance, proactively addressing issues and applying updates to maintain stability.
Organize and manage multiple high-priority projects, adapting to meet deadlines and ensuring the timely completion of key tasks.
Join team meetings to share ideas, align on goals, and contribute to the IT team’s overall strategy.
Attend training sessions to support professional growth and development.